Only Female Candidates are required

Job Summary:

We are looking for an enthusiastic and proactive Client Engagement Specialist (Inside Sales) to join our team. This role will primarily involve making soft calls to potential clients, explaining our company’s services, and setting up meetings with the sales team for further discussions. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for engaging with prospects to generate interest in our offerings.

Key Responsibilities:

Soft Calling & Engagement: Make calls to potential clients (leads) to introduce and explain our company’s services.

Lead Qualification: Assess and qualify leads based on their interest and needs to ensure alignment with our services.

Appointment Setting: Schedule meetings or demos between potential clients and the sales team for more detailed discussions.

Customer Relationship Management: Maintain a positive relationship with leads, addressing their queries and ensuring they feel confident in scheduling a meeting.

Follow-up Calls: Follow up with prospects who have shown interest but have not yet booked a meeting or taken action.

Accurate Record Keeping: Log all interactions and lead details in the CRM system for tracking and future reference.

Target Achievement: Work towards daily, weekly, and monthly targets for calls made,



meetings scheduled, and conversions.

Feedback & Reporting: Provide feedback on lead quality and share insights to help improve the overall lead-generation process.

Key Requirements:

Communication Skills: Excellent verbal and written communication skills with a explicit, confident, and engaging phone presence.

Experience: 0–2 years of experience in inside sales, or customer service (freshers with strong communication skills are also encouraged to apply).

Proven Sales Skills: Ability to engage with potential clients, explain services effectively, and handle objections in a professional manner.

CRM Proficiency: Basic knowledge of CRM software or ability to learn quickly for tracking leads and follow-ups.

Goal-Oriented: Ability to work under pressure and achieve sales targets consistently.

Interpersonal Skills: Strong relationship-building skills and a customer-centric approach to problem-solving.

Persistence & Resilience: Comfortable with regular follow-ups and persistent efforts to schedule meetings with prospects.

Team Player: Ability to collaborate with the sales team to ensure smooth handover of qualified leads.

Qualification:

Bachelor’s Degree in any field (preferably in Business, Marketing, or related domains)

📌 Client Engagement Specialist (Noida)
🏢 Zipaworld
📍 Noida