- Manage and nurture client relationships to understand their business needs and goals.
- Coordinate with internal teams to ensure timely and accurate delivery of services.
- Handle client inquiries and resolve any issues to maintain high levels of client satisfaction.
- Track project progress and provide regular updates to clients regarding milestones and deliverables.
- Identify upsell and cross-sell opportunities based on client needs and feedback.
- Collaborate with sales and marketing teams to support business development initiatives.
- Prepare and present reports on client satisfaction and service performance metrics.
- Conduct regular reviews and meetings with clients to ensure alignment and address concerns.
📌 Client Delivery - FTC (India)
🏢 Infoedge
📍 India
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