Job Title: Chief Medical Officer Name:

Department: Clinical Operations Location:

Date :

Position Summary The Chief Medical Officer (CMO) is responsible for the delivery of high-quality, evidence-based, and patient-centric clinical care at the unit. This role encompasses both clinical and administrative responsibilities, ensuring the well-being and dignity of all residents through continuous medical oversight, interdisciplinary collaboration, and ethical care delivery. The CMO leads the clinical team and sets standards for care, documentation, and medical governance, while actively supporting patient families and maintaining regulatory compliance.

The position is central to maintaining a culture of clinical excellence, safety, and compassion across the community.

Reporting Lines In this position of Chief Medical Officer, you will report to the Centre Head and functionally to the Chief Medical Superintendent/Medical Directorate, or the executive nominated by the Management in this behalf. The company reserves the right to make changes in your reporting structure and job responsibilities at any time. A copy of the detailed laid down for your position is attached.

Key Interactions

Internally

- Nursing and Care Teams
- Physiotherapy and Allied Health Professionals
- Operations and Administrative Staff
- Human Resources and Training Teams

Externally

- Patients and Family Members
- Primary Physicians and Referring Consultants
- Regulatory Authorities (where applicable)
- External Labs and Diagnostic Services

Core Responsibilities

Clinical Leadership

- Ensure delivery of high-quality, evidence-based care to all inpatients, achieving optimal clinical outcomes.
- Lead the design, implementation, and periodic review of individualized patient care plans in collaboration with interdisciplinary teams.
- Oversee nursing, therapy, and dietary interventions to ensure alignment with patient care objectives and holistic health outcomes.
- Conduct regular clinical rounds and ensure early identification, escalation, and management of complications or patient deterioration.
- Coordinate with primary physicians and specialists, ensuring bi-weekly updates on patient progress and collaborative decision-making.
- Maintain transparent, empathetic, and consistent communication with patient families regarding health status,



prognosis, and care plans.
- Ensure accurate, timely, and complete medical documentation across the continuum of care (admission, care planning, discharge, and mortality).
- Provide 24/7 tele-support and escalation guidance to the nursing team for patient-related emergencies.
- Certify pre-employment medical fitness of healthcare and homecare staff, ensuring workforce health and readiness.
- Actively contribute to monthly preventive health programs and community health awareness initiatives in senior living communities.

2. Administrative & Managerial Responsibilities

- Design and deliver regular training, upskilling, and continuous education programs for medical and nursing staff to strengthen clinical competencies.
- Lead and participate in internal and external clinical audits, implementing quality improvement initiatives and corrective action plans.
- Oversee recruitment, onboarding, and performance evaluation of medical and allied health professionals, ensuring a high-caliber clinical workforce.
- Address and resolve clinical, medical, or ethical disciplinary concerns within the team in collaboration with the Medical Directorate and Corporate HR.
- Drive the adoption, standardization, and compliance of organization-wide care protocols, clinical guidelines, and SOPs.
- Monitor adherence to regulatory requirements, accreditation standards (NABH/JCI), and statutory obligations, ensuring zero non-compliance.
- Support strategic clinical planning, resource allocation, and budget management in alignment with organizational goals.
- Serve as the clinical voice in executive leadership forums, contributing to business strategy, patient engagement, and service line expansion.

3. Strategic & Community Engagement

- Champion innovation in care delivery, including telemedicine, digital health tools, and geriatric-focused interventions.
- Build strong external networks with healthcare institutions, academic bodies,



and industry forums to enhance the organization’s clinical reputation.
- Act as a thought leader by contributing to publications, conferences, and knowledge forums on geriatric medicine and integrated care.
- Engage actively with residents and families in senior living communities to promote preventive health, wellness, and lifestyle initiatives.

Work Complexities

· Balancing hands-on patient care with oversight responsibilities across multiple departments

· Providing 24x7 medical accountability and rapid decision-making in emergencies

· Managing complex clinical and emotional needs of elderly residents and their families

· Leading diverse teams with varying skill levels, backgrounds, and cultural expectations

Span of Control

Nature

Amount

Budget responsibilities

Indirect (via clinical planning, vendor decisions, and training costs)

Revenue responsibilities

Indirect through patient care excellence

Headcount

All doctors, physiotherapists, and medical staff across the unit

Profile

Knowledge and Experience

- MBBS degree (mandatory)
- 5–7 years of clinical experience, with exposure to both primary and geriatric care
- Prior experience in a healthcare institution or eldercare facility is desirable
- Familiarity with interdisciplinary care planning and documentation standards
- Exposure to regulatory compliance and medical audits is an advantage

Competencies

- Robust clinical judgement and decision-making ability
- Effective leadership and team-building skills
- Excellent communication with empathy and clarity
- Ability to manage crises and high-pressure situations calmly
- Detail-oriented with a commitment to documentation and process adherence
- Professional demeanour with a compassionate approach
- Willingness to innovate and improve patient care practices
- Ability to train and mentor junior staff and nursing personnel

Pay: ₹44,769.67 - ₹85,284.22 per month

Application Question(s)

- Are you comfortable with PO, Dakshin Gobindapur Rd, PS, Vill, Baruli, Rajpur Sonarpur, West Bengal 700145.
- Do you completed MBBS .
- Which state registration you have ?
- How ,many years of Experience you have .
- Do you have experience in Handling Geriatric cases

Work Location: In person

📌 Chief Medical Officer (Malancha)
🏢 InfoWryt Solutions
📍 Malancha