We are partnering with a leading in the global personal care and wellness industry to identify Chief Business Officer for India. The position will report to MD.

Location- Faridabad

CTC – Up to 1 crore

Experience - Minimum 15 years

Candidates must be having extensive experience in handling revenue management on Ecommerce and Quick Commerce platform

TARGET CANDIDATE PROFILE -

Senior India consumer business builder with verified ownership of online P&L;, D2C, ecommerce, operations and new growth engines

PLEASE APPLY ONLY IF YOU HAVE RELEVANT EXPERIENCE

You may wish to follow us for other exciting opportunities https://www.linkedin.com/company/the-practice-centre/

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Objective:

We are seeking a Chief Business Officer Online to own one consolidated India online business result. This is a domestic business building role covering D2C, ecommerce, quick commerce, new brand incubation, new product commercialisation, customer growth, operations and the leadership system behind them. International commerce sits outside the core mandate.

Title: Chief Business Officer, Domestic Online Business

Work Location: Faridabad The mandate

Build and run the India online business from consumer demand through operating profit and realised cash. Set the commercial plan, allocate capital and inventory, grow customer value, launch new brands and products, raise operating reliability and build accountable leaders who can scale the business without routine founder intervention. The first phase is to establish the verified India baseline, assign one accountable owner to every channel and function, confirm platform and agency access, lock the trading and inventory plan, and remove dependence on individual operators

Job Responsibilities:

Business scope: In India across owned D2C, marketplaces, quick commerce and approved new domestic online channels. MINA iBrow India and international commerce are outside this role

• Consolidated result: Own the approved India online P&L;, including delivered net revenue, contribution, direct operating costs, operating profit and the commercial cash consequences, visible by brand, channel and product portfolio.

• Leadership coverage: Lead accountable owners for domestic marketplace and quick commerce, D2C and growth, CRM and retention, retail media, ecommerce operations, agencies and specialist partners.

• Reserved decisions: Finance defines contribution,



validates realised cash and retains payment, tax, write off and working capital authority. Brand, Product and Supply, Quality and Regulatory, Legal and authorised signatories retain their specialist approvals.

What you will own

• India online P&L;: Own annual and quarterly plans across D2C, marketplaces and quick commerce. Manage delivered revenue, contribution, advertising, content, agency, fulfilment, technology and direct people costs against the approved allocation policy.

• D2C business: Own the commercial proposition, website merchandising, funnel conversion, landing pages, checkout, AOV, offers, bundles, acquisition economics, customer data requirements and D2C contribution for both India brands.

• Marketplaces and quick commerce: Set the channel portfolio, commercial priorities, platform plans, trade investment, pricing and promotion guardrails, assortment direction and component results. The channel leader runs daily commercial execution within this plan.

• CRM, retention and customer experience: Own repeat purchase strategy, returning customer contribution and customer value. Use cancellations, RTO, refunds, returns, complaints, ratings and reviews to improve products, content, offers and operating decisions.

- Recent brand incubation: Own the domestic online opportunity case, customer problem, hero assortment, route to market, unit economics, test budget, launch gates and the decision to scale, fix, pause or stop. Brand retains positioning, identity, voice and architecture.

• New product commercialisation: Own the commercial case, portfolio priority, price and margin requirement, demand plan, route to market, launch investment, channel readiness and post launch result. Brand, Product and Supply, Finance and Quality retain their technical and approval gates.

• Growth and demand generation: Set investment envelopes across performance marketing, retail media, content, creators, CRO and retention. Judge incremental contribution, customer quality and payback rather than platform ROAS alone.





• Cash, inventory and operations: Own the commercial forecast, inventory investment proposal, stock cover, ageing actions, channel allocation and purchase commitment recommendations within approved limits. Hold Operations accountable for availability, service levels and closure quality.

• Team, agencies and governance: Build the domestic online leadership bench, set mandates and scorecards, own agency scopes and performance recommendations, and run weekly trading plus monthly P&L; and cash reviews with named actions and owners.

How work is divided

- Commercial leaders: The Domestic Commerce Lead owns marketplace and quick commerce component plans. The D2C Lead owns storefront trading and conversion. Growth and CRM owners execute acquisition and retention within the CBO plan.

• Operations and reconciliation: Operations owns catalogue, availability, PO to GRN, fulfilment, account health, returns and physical root cause resolution. Accounts owns settlement, deductions, tax, bank matching, financial claims and cash closure.

- Brand and product: Brand owns consumer insight, promise, positioning and creative standards. Product and Supply owns formulation, sourcing, unit cost, production, quality, compliance and technical launch readiness.

• Finance and authority: Finance certifies contribution and realised cash, governs working capital and reserved pricing decisions, and retains payment and statutory authority. The CBO owns the commercial forecast, allocation and corrective action.

What we are looking for

• Domestic online ownership: You have led a meaningful India online consumer business across D2C, marketplaces and quick commerce, with direct responsibility for P&L;, cash, customers and people.

- Incubation and launches: You have built new brand or product commercial cases, launched them through clear gates and made evidence-based scale, fix or stop decisions.

• Commercial judgment: You can balance growth, contribution, cash, customer trust and operating capacity, and can defend where you invested, stopped or reallocated resources.

- Executive leadership: You can lead commercial specialists, partner with Brand, Product, Finance, Operations, Data and Regulatory teams, and explain candidly what failed and what you changed.

If you are interested, share your resume at [email protected]

📌 Chief Business Officer (Faridabad)
🏢 The Practice Centre
📍 Faridabad