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As a Chat Support Executive at Vahan Technologies India Private Limited, you will be responsible for providing timely and efficient customer support through chat channels. Your main duties will include responding to customer inquiries, troubleshooting issues, and ensuring high levels of customer satisfaction. You will also be responsible for escalating complex issues to the appropriate department and maintaining accurate records of all customer interactions.

The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced setting. Join our dynamic team and help us deliver unparalleled support to our customers.

- Providing online support to customers via chat, email, and phone

- Resolving customer queries and issues in a timely and professional manner
- Working closely with the product development team to enhance customer experience
- Monitoring chat queues and ensuring timely responses to customers




- Maintaining accurate records of customer interactions and feedback
- Collaborating with other teams to improve customer support processes
- Providing product recommendations and troubleshooting solutions
- Developing rapport and relationships with customers to promote loyalty
- Staying up-to-date on product knowledge and industry trends
- Contributing to a positive and customer-centric work culture
- Note - No any hidden onboarding fees or charges for this job rule if selected then 3 days of proper training with offer letter
- For more job related information can send updated resume on whatsapp for telephonic interview
- Contact & whstapp us on - +918121623636

Designation

Chatt Support Executive (WFH)

Key Skills

Address Customer ComplaintsBPOChat Support

Industry

Office Management, Training & HR

Functional Area

Communication

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Home

📌 Chatt Support Executive (WFH) (Mumbai)
🏢 Vahan Technologies India
📍 Mumbai