"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

- Locations
- Bangalore, India

- Employment Types

- Permanent co-worker

- Department

Customer Relations

- Full/Part Times

- Part Time

Candidate profile (title) Who you are Candidate profile (text) - Default language • You are customer-focused and enjoy creating a positive and easy shopping experience.
- You have a polite, friendly and helpful approach when interacting with customers and colleagues.
- You are comfortable working in a rapid-paced environment and can remain calm when handling challenging customer situations.
- You have good attention to detail and are able to handle payments and transactions accurately.
- You are flexible, organized and able to manage multiple tasks while prioritizing effectively.
- You take initiative, make decisions within your level of responsibility and know when to escalate issues.
- You enjoy working as part of a team and are willing to support and learn from your colleagues.
- You are motivated to learn, develop your skills and contribute to IKEA's business and customer experience.
- You are comfortable using computers and different tools and systems.

Key responsibilities (title) Your responsibilities Key responsibilities (text) • Provide a fast, efficient and friendly checkout experience for customers.




- Ensure the checkout area is properly equipped and ready for customers throughout the day.
- Accurately scan/register products and process customer payments according to IKEA routines.
- Handle cash and payments securely, accurately and responsibly.
- Support customers with frequently asked questions and provide appropriate solutions.
- Identify and resolve payment-related issues within your authorization level and escalate when required.
- Maintain a safe and secure environment for customers and colleagues.
- Listen to customer feedback and share relevant information with your manager.
- Understand how your actions impact stock accuracy, customer satisfaction and store results.
- Contribute to checkout action plans and support the achievement of service targets.
- Work closely with other functions and colleagues to improve the overall shopping experience.
- Support and share knowledge with colleagues and contribute to a positive team environment.
- Look for more effective ways of working while maintaining service quality and controlling costs.
- Take responsibility for your own learning and development.

Team vision ( title) Together as a team Team vision (text) At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.



We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We’re a bunch of people who are truly passionate about people!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!

📌 Checkout Services Co-Worker-Part Time (Bengaluru)
🏢 Ikea
📍 Bengaluru