Job Title: Customer Support Executive – US Chat Process

Experience: 1–2 Years

Shift: US Shift / Night Shift

Location: [Bengaluru]

Employment Type: Full-Time

Job Summary

We are hiring Customer Support Executives with 1–2 years of experience in international chat support to handle customer interactions for US-based clients. The ideal candidate should possess excellent written communication skills, customer handling abilities, and experience in resolving queries through chat platforms.

Key Responsibilities

- Handle customer queries and concerns through live chat.
- Provide prompt, accurate, and professional responses.
- Resolve customer issues while maintaining high service quality.
- Manage multiple chat interactions simultaneously.
- Escalate complex issues to relevant teams when required.
- Maintain records of customer interactions and follow company guidelines.
- Achieve productivity, quality, and customer satisfaction targets.

Required Skills




- 1–2 years of experience in International Chat Process / Customer Support.
- Excellent written communication skills in English.
- Good typing speed and multitasking abilities.
- Basic knowledge of MS Office and computer applications.
- Strong problem-solving and customer service skills.
- Ability to work in US shifts (Night Shift).

Preferred Qualifications
- Graduate in any discipline.
- Experience in BPO/KPO/International customer support is preferred.

What We Offer
- Competitive salary and incentives.
- Career growth opportunities.
- Qualified work environment.
- Training and development programs.

Interested candidates can share their updated resume for further discussion on [email protected]

Pay: ₹20,096.31 - ₹33,241.33 per month

Work Location: In person

📌 Chat Support Executive (Bengaluru)
🏢 360 global solutions
📍 Bengaluru