Key Responsibilities

- Coordinate with franchises and Master Trainers and ensure smooth training operations.
- Plan and coordinate training programs on time.
- Manage and maintain training-related software and teacher data accurately.
- Coordinate training arrangements and ensure quality of food and other training requirements.
- Act as the front-facing support for Course Instructors, Master Trainers and franchises, addressing their queries and concerns.
- Maintain patience and professionalism while interacting with franchise owners and other stakeholders.
- Support activities and responsibilities assigned by the other superior / Management.

Candidate Profile

- Strong coordination and stakeholder management skills.
- Good communication and interpersonal skills.
- Robust Excel, PowerPoint and data analysis skills.
- Ability to maintain accurate records and work with training software.
- Patience and a calm approach are essential, particularly while handling franchise owners.
- Willingness to travel occasionally and attend mandatory office events.

📌 Channel Support Officer – Training, West Bengal (Kolkata)
🏢 SIP Academy India
📍 Kolkata