:

- Crafting, planning and driving the value genera ng roadmaps on the aligned account
- Working with Transformation Services, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities;
- Working with Ops leads, Vertical Leads and customers to crate , implement and drive Value Genera ng [VG] roadmaps and/or Transformation on Roadmaps (Digital and Analytics Included);
- Initiating and leading benefit Master Black Belt [MBB] projects that improve end-to-end processes and drives significant business impact for customers;
- Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
- Building Process Perfection culture in the team;
- Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology;
- Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant functions;
- Inspiring organizational change within Operations and customer organization;
- Coaching & Mentoring Black Belts and project teams to drive value for customers based on the roadmap cooperated with them;
- Design, implement and mentor Performance Management to enable employees and teams understanding of the goals and to identify how individual and team outputs delivers to the achievement of the function objectives; specifically through handling the performance cycle to ensure operational alignment and intra-Complex cascading of function goals and Key Performance Indicators across the vertical




- Fulfilling the requirements and achieving MBB Certification within 18-30 months;
- Take over increased responsibilities within the described ac vi es above;
- Training other team members regarding the daily tasks whenever vital and requested by the manager;
- Complete any other job-related tasks assigned by the Quality function management;
- Building strategic relationship skills experience with peers from TS, Consul ng, Solutions, Transitions, operations and with opera ng leaders to facilitate goals and objectives;
- Clarifying the roles and appoints responsibilities of each member of the team
- Challenging the team to develop as leader
- Lead and oversee digital transformation projects; Identify opportunities for process improvement and optimization; Develop and implement Lean Six Sigma strategies and methodologies; Train and coach team members in Lean principles; Conduct data analysis to identify root causes of inefficiencies; Collaborate with cross-functional teams to drive change initial a ves; Monitor and evaluate project outcomes to ensure goals are met; Provide regular progress updates to senior leadership; Drive a culture of continuous improvement and innovation within the organization.

 Education : Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Business

Administration, Masters in Business Analytics

 Management Level : 3

 Language and Proficiency : English - Proficient - C2

 Time Type : Full me

 Skills : Microsoft Project, Process Standardization, Minitab, Project Management, Process Consulting, Lean

Six Sigma (LSS)

 Certifications : Advanced Lean Six Sigma Black Belt Certification Course - Council for Six Sigma Certification

(CSSC)

 Primary location : Madurai,TN

 Remote type : Office

 Shift: Variable

📌 Certified Six Sigma Black Belt (Madurai)
🏢 Genpact
📍 Madurai