Description

Work directly with sellers/vendors & internal teams for catalog correction, report sharing, current launch preparations, deal support.

Key Job Responsibilities

- Assist sellers/vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues, etc.
- Handle various types of cases related to inbounding, product issues, and customer complaints.
- Provide required inputs to sellers to manage customer feedback.
- Co-ordinate with sellers/vendors & internal teams for catalog creation & product imaging.
- Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
- Document processes & regularly update existing SOPs.
- Review & suggest SOP changes required if any to the team based on input from category managers.
- Handle various sets of daily, weekly, and monthly business reports.




- Onboard new processes if required as per the business needs.

Basic Qualifications

- Bachelor's degree
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English

Preferred Qualifications

- Can work proactively and independently, meet deadlines, and deliver on projects and tasks.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Locations IND, KA, Bengaluru

📌 Catalog Lead - Wireless, IN Amazon Distribution (India)
🏢 Amazon
📍 India