? Hiring: Call Centre Executive – Diagnostic Sales
We are looking for Call Centre Executives to join our Diagnostic Sales team.
? Role: Call Centre Executive – Diagnostic Sales
? Location: Hyderabad
? Experience: 1–3 years in BPO/Call Centre/Sales/Healthcare preferred
? Qualification: Graduation preferred
Key Responsibilities
- Handle inbound and outbound calls related to diagnostic tests and health packages.
- Convert customer enquiries and leads into bookings.
- Explain diagnostic tests, packages, pricing, offers and home sample collection services.
- Follow up with leads and improve booking conversion.
- Maintain good customer relationships and provide accurate information.
- Coordinate with phlebotomists and internal teams for home collection bookings.
- Achieve daily/monthly booking, conversion and revenue targets.
- Maintain call quality and follow company processes and compliance guidelines.
- Update customer and booking details accurately in the system.
Skills Required
- Valuable communication skills in English + Telugu/Hindi.
- Strong customer-handling and sales skills.
- Ability to convince customers and close bookings over calls.
- Target-oriented and comfortable working in a high-volume call centre environment.
- Basic computer knowledge and typing skills.
? Salary: As per experience and interview performance.
? Interested candidates can share their CV / contact the hiring team.