We are looking for a responsible and customer-focused Cafe Supervisor to oversee daily cafe operations and ensure smooth service. The ideal candidate should have strong leadership skills, good communication, and hands-on experience in cafe or restaurant operations.
Key Responsibilities
- Supervise daily cafe operations and ensure smooth service.
- Lead, guide, and coordinate the cafe team during shifts.
- Ensure excellent customer service and handle guest queries or complaints professionally.
- Monitor food and beverage quality, presentation, and service standards.
- Manage opening and closing procedures.
- Monitor inventory, stock levels, and wastage.
- Coordinate with the kitchen, bar, and service teams for efficient operations.
- Ensure cleanliness, hygiene, and safety standards are maintained.
- Handle billing and cash management when required.
- Monitor staff attendance, grooming, and performance.
- Support staff training and ensure SOPs are followed.
- Assist the Cafe Manager/Outlet Manager with daily reports and operational requirements.
Requirements
- 1–3 years of experience in cafe, restaurant, or hospitality operations.
- Previous supervisory or team-handling experience preferred.
- Solid communication and interpersonal skills.
- Good knowledge of F&B; service and cafe operations.
- Ability to handle customers and resolve operational issues effectively.
- Good organizational and multitasking skills.
- Comfortable working in a fast-paced environment.
- Willingness to work flexible shifts, weekends, and holidays.
What We’re Looking For
- A confident and hands-on team leader.
- Customer-focused with a positive attitude.
- Strong attention to detail and service quality.
- Reliable, responsible, and proactive.
- Passionate about hospitality and delivering great guest experiences.
Interested candidates can apply with their updated CV.
Pay: ₹50,000.00 - ₹55,000.00 per month
Benefits
- Food provided
- Health insurance
- Paid sick time
- Paid time off