Karunya Care is an early-stage, doctor-led home healthcare company based in Thiruvananthapuram, focused on providing personalised healthcare and continuity of care for elderly patients at home.

We are looking for a Business Development, Partnerships & HR Executive/Manager who can help us build the business from the ground up.

This is a hands-on role combining client acquisition, relationship management, partnerships and HR operations. The ideal candidate should be comfortable speaking to people, building trust, following up with leads, developing local partnerships and helping us build our initial healthcare team.

Key Responsibilities

Business Development & Client Acquisition

- Identify and connect with potential clients and families in Thiruvananthapuram.
- Build relationships with families looking for healthcare support for elderly parents.
- Conduct customer conversations and understand their needs.
- Follow up with prospective clients and convert suitable leads into customers.
- Develop local outreach strategies and referral channels.
- Represent Karunya Care professionally in the community.

Partnerships

- Build relationships with doctors, clinics, hospitals, physiotherapists, diagnostic centres, pharmacies and other relevant organisations.
- Develop referral and collaboration opportunities.
- Maintain strong relationships with existing partners.

HR & Recruitment

- Support recruitment of nurses, caregivers and other team members.
- Source, screen and coordinate candidate interviews.
- Maintain a recruitment pipeline.
- Support onboarding, employee documentation and basic HR processes.
- Assist with attendance, leave, team communication and employee coordination.

Operations & Growth

- Work closely with the founders during the pre-launch and launch phase.
- Help identify operational gaps and improve processes.




- Maintain basic records of leads, clients, candidates and partnerships.
- Be comfortable working independently in an early-stage environment.

Requirements
- Strong communication and interpersonal skills.
- Comfortable speaking with clients, healthcare professionals and candidates.
- Strong relationship-building and follow-up skills.
- Proactive, organised and comfortable taking ownership.
- Comfortable with WhatsApp, Google Workspace, spreadsheets and basic CRM tools.
- Willingness to travel locally for meetings and outreach.
- Previous experience in business development, sales, hospitality, recruitment, HR, healthcare administration or customer relations is preferred.
- Healthcare experience is an advantage but not mandatory.

Ideal Candidate

We are particularly interested in candidates who have a background in hospitality, sales, customer success, business development or HR and are confident dealing with people.

This is not a purely desk-based HR role. A significant part of the role will involve meeting people, developing relationships, finding potential clients and building Karunya Care's local network.

Compensation

Compensation during the pre-launch phase will be based on an agreed combination of performance incentives and potential equity/profit participation, depending on the candidate's experience and level of involvement.

Work-related approved expenses will be reimbursed.

The successful candidate will work directly with the founders and have the opportunity to take a key role in the company's early growth.

Work-related local travel and communication expenses will be reimbursed.

Location: Thiruvananthapuram, Kerala

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Advantages

- Flexible schedule

Work Location: Hybrid remote in Thiruvananthapuram, Kerala

📌 Business Development, Partnerships & People Operations Manager (Thiruvananthapuram)
🏢 DW healthcare
📍 Thiruvananthapuram