About India For NRI

India For NRI is a Chartered Accountant and law practice based in New Delhi, serving NRIs, OCI holders and foreign businesses for over 30 years. We have served more than 5,000 NRIs across the world with:

- cross-border taxation (India, US and UK)
- property and legal matters
- documentation and apostille
- FEMA advisory
- company incorporation in India

We are looking for a driven professional to own client conversion, operations and growth as we scale.

Role Overview

This role combines sales, operations and marketing . You will:

- convert incoming leads into clients
- coordinate between clients, our CA and legal teams, and partners
- manage our social media and brand presence
- help build the strategy that drives our next phase of growth

Key ResponsibilitiesSales & Client Conversion
- Manage and follow up on all incoming leads from the website, WhatsApp, email, social media and referrals
- Hold discovery conversations with prospective clients to understand their requirements
- Share proposals and quotes, negotiate and close engagements
- Schedule consultation calls between clients and our professionals across time zones (US, UK, UAE, Canada, Australia)
- Maintain a healthy pipeline and track every lead through to closure

Operations & Coordination
- Act as the single point of contact between clients, internal teams (CA, legal, liaison) and external partners
- Track the status of client matters and make sure deliverables are on time
- Keep clients updated proactively and handle queries and escalations professionally
- Maintain client records, documents and CRM data




- Improve internal processes for onboarding, communication and delivery

Marketing & Growth
- Manage Facebook, Instagram and LinkedIn: content calendar, posting, engagement and responses
- Plan and run inbound lead generation through organic content, campaigns and partnerships
- Work with the website and SEO team on content that attracts NRI leads
- Track marketing performance and lead sources, and report on what's working
- Contribute to brand-building and positioning for India For NRI

Strategy
- Identify recent service opportunities, markets and partnerships
- Share insights from client conversations to shape our services and pricing
- Set and track monthly targets for leads, conversions and revenue

Key Performance Indicators
- Lead response time and follow-up rate
- Lead-to-client conversion rate
- Monthly revenue closed
- Client satisfaction and repeat or referral business
- Social media growth and inbound leads generated
- On-time delivery of client matters

Requirements Must-Have
- Excellent spoken and written English; Hindi is preferred
- Proven experience in sales or client servicing, with a track record of closing
- Strong coordination and organisational skills, with the ability to juggle multiple clients and deadlines
- Hands-on experience managing Facebook and Instagram for a business
- Comfortable on calls with overseas clients, including early morning or late evening slots for US and UK time zones
- Proficiency with Google Workspace or MS Office, and willingness to work on a CRM

Salary - 15k-30k per month plus incentive

📌 Business Development Operations Specialist (New Delhi)
🏢 India For NRI
📍 New Delhi