About the Role

Flexton is looking for an India-based Service Now Business Development Manager with prior US market exposure to drive new business across consulting, implementation, development, staffing, training, and managed services. You'll own the full sales cycle — from prospecting to closed revenue — leveraging your existing network in the Service Now ecosystem and your experience engaging US clients.

What You'll Do

Generate and close new Service Now business opportunities Work closely with the Flexton US Sales team & India Delivery team on GTM strategy Work closely with Service Now Account Executive and pursue business opportunities Coordinate with the Marketing Agencies on branding and to generate potential sales leads Build relationships with CXOs, IT Heads, CIOs, and Service Now decision-makers Build pipeline via Linked In, outreach, referrals, partnerships, and events Own the sales cycle: prospecting → discovery → proposal → negotiation → closure Partner with delivery teams on proposals, SOWs, and commercial offerings Develop partnerships with Service Now customers, partners, and consulting firms Track pipeline, forecasts,



and revenue through CRM Hit monthly/quarterly revenue and business-development targets What You'll Need

5+ years in B2 B IT services Business Development/Sales, with a proven track record of closing new business Experience selling Service Now-related services (Consulting, Implementation, ITSM, ITOM, CSM, SPM, Staffing, Managed Services, or Training) Existing network in the Service Now/IT ecosystem (strongly preferred) Experience with US, UK, or Middle East markets (a plus) Robust consultative selling, negotiation, and relationship-building skills Excellent communication and interpersonal skills — able to build trust with senior US decision-makers across calls, email, and in-person settings Comfortable working US hours/overlap as needed to support the target market Ability to self-generate pipeline, not just work inbound leads Proficient in using AI tools (prospecting, outreach personalization, sales intelligence, CRM automation) to sharpen targeting and speed up the sales cycle Comfort with CRM and sales-performance dashboards

📌 Business Development Manager – Servicenow (Bengaluru)
🏢 Flexton
📍 Bengaluru