Company Description Commuteco is a technology-driven mobility company focused on creating smarter solutions for everyday office transportation. By combining mobility operations with advanced technology, Commuteco makes daily commuting more predictable, connected, and convenient. Its platform supports route planning, seat management, live tracking, digital check-ins, and SOS features to improve safety and reliability.

The company also enhances rider–driver coordination to deliver a seamless commuting experience. Commuteco offers a dynamic environment for individuals interested in innovative mobility and technology-enabled services.

THE ROLE

You are the voice our customers hear. You handle every WhatsApp conversation, call the people who signed up but never booked, and turn interest into subscriptions. You also keep daily operations communication moving — telling riders what's happening with their trip before they have to ask.

WHAT YOU'LL DO

- Answer inbound WhatsApp chats — route questions, fares, pickup points, trip issues
- Call signups who haven't converted and find out what's actually stopping them




- Walk riders through booking in the app; most drop-offs happen at the payment screen
- Send daily trip updates — departure changes, driver changes, delays
- Log every conversation, so we learn which corridors have real demand
- Flag what you hear: a complaint you get three times is a product bug we haven't found yet

WHAT WE'RE LOOKING FOR

- Fluent Tamil and English, spoken and written — most calls are in Tamil
- Comfortable phoning a stranger. This is the job, not a part of it
- Writes short, transparent WhatsApp messages. No essays, no corporate tone
- Organised enough to chase 30 open conversations without dropping one
- Available during commute hours: 07:00–10:00 and 17:00–20:00 IST
- Own laptop and a stable connection

NICE TO HAVE

- Any sales, support or telecalling experience
- Knows Chennai geography — the difference between Perambur and Perungudi
- Comfortable in a spreadsheet

WHAT YOU GET

- Real ownership of conversion for a live business, not a case study
- You talk to the founders daily and see your own numbers in the dashboard

📌 Business Development Intern (Chennai)
🏢 Commuteco
📍 Chennai