Job Title: Business Development Associate (Inside Sales)

About Practo

Practo is a leading healthcare platform headquartered in Bengaluru, India, connecting patients with healthcare providers worldwide. Through its platform, users can find doctors, book appointments, order medicines, and access trusted healthcare information. Practo's mission is to simplify healthcare and improve human longevity through technology.

Role Purpose

As a Business Development Associate (BDA), you will be responsible for connecting with prospective customers through calls, understanding their healthcare requirements, educating them about Practo's services, and driving conversions. This is a high-energy, target-driven role focused on customer engagement and revenue generation.

Key Responsibilities

- Make outbound calls to assigned leads and prospective customers.
- Understand customer requirements and recommend suitable healthcare services.
- Follow up with interested prospects and nurture them through the sales funnel.
- Convert leads into successful bookings and achieve monthly sales targets.
- Maintain accurate records of customer interactions in the CRM system.
- Address customer queries and provide timely resolutions.
- Coordinate with internal teams to ensure a seamless customer experience.
- Build and maintain strong customer relationships to drive repeat business.




- Adhere to sales processes and quality standards.

Required Skills & Qualifications

- Bachelor's degree in any discipline.
- Excellent verbal communication skills in English and regional languages.
- Strong persuasion, negotiation, and customer-handling skills.
- Comfortable making a high volume of outbound calls daily.
- Goal-oriented with a passion for sales and customer engagement.
- Basic knowledge of CRM tools and MS Office is preferred.
- Prior experience in telecalling, inside sales, customer support, or business development is an advantage.

Work Environment & Location

- Work Location: Bengaluru (On-site)
- Energetic, fast-paced, and collaborative work environment.
- Performance-driven culture with opportunities for career growth and learning.

Required Skills & Qualifications

- Bachelor's degree in any discipline.
- Excellent verbal communication skills in English and regional languages.
- Robust persuasion, negotiation, and customer-handling skills.
- Comfortable making a high volume of outbound calls daily.
- Goal-oriented with a passion for sales and customer engagement.
- Basic knowledge of CRM tools and MS Office is preferred.
- Prior experience in telecalling, inside sales, customer support, or business development is an advantage

📌 Business Development Associate (Bengaluru)
🏢 Practo
📍 Bengaluru