Job Title Business Analyst - MS Dynamics Country INDIA Region Maharashtra City Pune Industry Information Technology and Services Salary 0 - 0 Department No. Of Position 3 Job Type Permanent ZipCode2 Work Experience 5 - 10 (Yrs) Education Required Bachelor's Degree Description We are looking for a functional BSA who has some PM skills (can drive meetings/discussions), has prior experience working on MS Dynamics Service Module and has experience working on SQL and dashboard tool.

Roles and responsibilities • Responsible for project implementation and providing support/triage for any incidents and change requests • Responsible for working with business to document requirements, provide solution options and implementation of solutions through SDLC/Agile processes • Responsible sharing project or incident/changes status to business • Responsible for successful change management using IT change management processes • Responsible for testing of solution, conducting UAT with business and help in defining comms/training • Key contributor and helps with co-ordination within IT team for all tasks • Act as the Project Manager for IT tasks

Requirement: (Skills/Qualification/Experience) • 7-10 years of experience working as BSA/PM with a bachelor’s degree in a technical discipline.

• Solid experience as a BSA: Able to inquire, understand, articulate, and document business requirements/impacts etc.



Managing small to medium sized projects and/or experience in a key contributor role on medium to large sized business solution projects • Solid documentation skills for project deliverables, e.g., Functional specification, Business requirement documents, Solutions assessment matrix, etc.

• Capability to coordinate/facilitate technical/functional discussions and drive decisions.

• Prior experience of supporting/managing Microsoft Dynamics Service Module – Field Service Module, Schedule Board.

• Experience supporting/managing configurations for MS Dynamics Field Service module • Experience with SQL required. Ability to extract and debug data from different data sources (SAP, HANA, SQL.) • Strong problem solving and analytical/critical thinking skills; ability to identify areas of risk and develop effective mitigation plans • Strong oral and written communication skills.

• Experience working with tools for test scripts creation, user stories or ticketing systems like Jira, Service now etc.

Requirements Preferred Qualifications • Experience working in or supporting customer service and/or engineering organizations • Experience writing/debugging SQL code, procedures/functions • Experience in Microsoft Power Apps platforms • Development experience with dashboard tools like Power BI or Qlik Sense • Knowledge with Azure Dataflows and Synapse database.

• Good understanding of IT infrastructure, hardware/software lifecycles, ERP solutions, ERP development environments/tools Skill Set No Record Found

📌 Business Analyst - MS Dynamics (Pune)
🏢 TACITI CONSULTING
📍 Pune