Job Title: Business Analyst – Pharma / Life Sciences

Location: Bangalore, India (hybrid) | Experience: 6–10 years | Type: Full-time

About the Role

We are looking for a Business Analyst with strong Pharmaceutical / Life Sciences domain experience to join our enterprise transformation practice. You will sit between business stakeholders and delivery teams on large SAP and digital programs — translating regulated, process-heavy business needs into clear, buildable requirements, and making sure what ships actually solves the problem.

Key Responsibilities

- Elicit, analyse and document business requirements through workshops, stakeholder interviews and process walkthroughs with Pharma business users (Manufacturing, Quality, Supply Chain, Regulatory, Commercial).
- Produce high-quality artefacts: BRDs, functional specifications, user stories with acceptance criteria, process flows (As-Is / To-Be), traceability matrices and data mapping documents.
- Perform fit-gap analysis against standard SAP functionality and recommend standard-first solutions, flagging genuine gaps for custom build.
- Partner with functional and technical consultants to shape solution design, and review build against agreed requirements.
- Drive UAT — define test scenarios, coordinate business testers, triage defects, and manage sign-off.
- Support validation and compliance deliverables where the solution falls under GxP / regulated scope (URS, traceability, change control documentation).
- Manage scope and change: assess change requests for impact on cost, timeline and risk, and support the CAB / governance process.
- Support data migration and cutover activities from a requirements and business-readiness perspective.
- Contribute to training material,



SOP updates and hypercare support post go-live.

Domain Experience Required Demonstrable experience on projects in at least two of the following Pharma value-chain areas:

- Manufacturing & Batch Management (batch genealogy, yield, shop-floor integration)
- Quality Management (inspection plans, deviations, CAPA, batch release)
- Supply Chain & Serialisation (track & trace, DSCSA / EU FMD, cold chain, lot traceability)
- Regulatory & Master Data (material/recipe master, specification management, product registration)
- Commercial / Distribution (chargebacks, rebates, contracts, tender pricing)

Must-Have Skills

- 6+ years as a Business Analyst, with at least 3 years on Pharma or Life Sciences programs.
- Hands-on experience with SAP ECC and/or S/4HANA in relevant modules (MM, PP-PI, QM, SD, EWM).
- Strong requirements engineering skills — able to write specs a developer can build from without re-interviewing the business.
- Working knowledge of regulated-workplace concepts: GxP, GMP, 21 CFR Part 11, data integrity (ALCOA+), computer system validation.
- Comfortable in both Agile (user stories, backlog grooming, sprint ceremonies) and Waterfall delivery models.
- Proficiency with JIRA / Azure DevOps, Confluence, Visio or Signavio, and Excel-based analysis.
- Excellent written and verbal communication; confident facilitating workshops with senior client stakeholders.

Good to Have

- Exposure to SAP BTP, Fiori/UI5, or integration platforms (CPI/Integration Suite).
- Experience with validation-lifecycle tooling or CSV documentation in a client audit context.
- Familiarity with LIMS, MES, or serialisation platforms and their SAP touchpoints.
- Prior consulting or system-integrator background with client-facing delivery exposure.

📌 Business Analyst (Bengaluru)
🏢 INCTURE TECHNOLOGIES
📍 Bengaluru