As a BPO Telecaller at EMROLD MANAGEMENT SERVICES PVT LTD, you will be responsible for making outbound calls to potential clients to promote our products or services. Your main goal will be to generate leads, schedule appointments, and ultimately close sales. You must have excellent communication skills, a friendly and persuasive demeanor, and the ability to handle objections effectively.
Previous experience in a similar role is preferred, but we also welcome freshers who are eager to learn and grow in the BPO industry. This position offers a market-competitive salary, performance-based incentives, and opportunities for career advancement within our organization. Join our team and be a part of a dynamic and fast-paced work environment.
- Make outbound calls to potential clients to offer company services
- Generate leads and set appointments for sales representatives
- Provide information about products or services to customers
- Handle customer inquiries in a professional and courteous manner
- Update customer information in the database accurately
- Achieve daily and monthly targets set by the management
- Follow company policies and procedures regarding call handling
- Maintain a high level of customer satisfaction through excellent communication skills
- Collaborate with team members to achieve team goals
- Attend training sessions to improve skills and knowledge