Join the CII Model Career Centre team as a Full Time Voice Process on Erekrut, specializing in BPO- Voice Process in the HR Services industry. We are seeking talented individuals with a passion for Staffing and Recruiting and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn current things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility.
Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Designation
BPO- Voice Process
Key Skills
Call CenterCold CallingCommunication Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Telecaller Quiz
10 Minutes
📌 BPO- Voice Process (Gurugram)
🏢 CII - Model Career Centre
📍 Gurugram
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