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Join the team as a Full Time BPO Executive / Tele Sales on Erekrut, specializing in BPO Executive / Tele Sales in the E-Commerce industry. We are seeking talented individuals with a passion for E-Commerce and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

1. Inbound Chat Engagement:
- Respond promptly to customer inquiries received through social media messaging platforms.
- Initiate and maintain engaging conversations to understand customer needs and preferences.

- Contact Information Collection:

- Skillfully guide conversations to collect essential customer contact information.
- Ensure accuracy and completeness of customer details for effective follow-up.

- Outbound Sales Calls:

- Utilize collected contact information to make outbound calls and continue the sales conversation.
- Present product features, benefits, and address customer queries to drive conversions.

- Conversion Strategies:

- Develop effective strategies to transition chat interactions into successful sales calls.
- Tailor communication to align with customer interests and motivations.

- Customer Relationship Management:

- Build positive relationships with customers through personalized and attentive communication.
- Provide exceptional customer service to enhance the overall experience.

- Sales Targets:





- Meet or exceed weekly and monthly sales targets set for inquiries converted through social media chat.
- Continuously optimize conversion rates and contribute to achieving team goals.

- Adaptation to Trends:

- Stay informed about social media trends and customer behavior to refine chat engagement strategies.
- Adjust approaches based on evolving customer preferences and market dynamics.

- Typing Speed Requirement:

- Possess a typing speed of 20+ words per minute to ensure productive and responsive chat interactions.

- Team Collaboration:

- Collaborate with team members to share insights and best practices.

- Participate in regular team meetings and training sessions to enhance performance.

Communication skills in English and Hindi are mandatory.

Typing speed 20+ wpm is also mandatory

Desired candidate Profile

- Language: English (Mandatory)
- Hindi (Mandatory)
- Qualification: Any non-graduate/ Graduate/ Experienced

Preferred:

- Salary: ₹ 15000 - ₹ 24000 per month
- Location: Jayanagar, Bangalore
- Job type: Full time

Designation

BPO Executive / Tele Sales

Key Skills

BPOMarketing CommunicationSalesTelecallingTelesales

Industry

E-Commerce

Functional Area

E-Commerce

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Tele caller Quiz

30 Minutes

📌 BPO Executive / Tele Sales (Bengaluru)
🏢 Aspire Jazp Technologies
📍 Bengaluru