01 Oct
|
Devoir Software Solutions
|
Saidapet
01 Oct
Devoir Software Solutions
Saidapet
- Ensures the technical issues are handled as per the severity and defined standards
- Closely work with customers to foresee the problems are resolved in timely manner with satisfaction.
- Responsible to deliver solution as per the defined timeline.
- Work closely with customer service team on regular basis to take all required measures to satisfy the customer’s needs.
- Will be responsible for the weekly meetings with customers as required.
- Robust Knowledge on SAP B1 & Crystal Report.
- Would be responsible for the enhancement of team’s knowledge and assist in building knowledgebase for the customers.
- Need to ensure case life cycle is maintained and followed.
- Need to ensure CRM is being updated with required details by support team.
📌 BatchMaster Consultant (Saidapet)
🏢 Devoir Software Solutions
📍 Saidapet