OneDayHire Job

Top Hiring Companies

Join our team at Infosys for the International Voice Process, specializing in banking customer support. We are seeking graduates with excellent communication skills to provide exceptional service to our global banking clientele.

We are hiring for for Infosys for International Voice Process Associate - Banking Customer Support

Responsibilities:

- Handle inbound calls from international banking customers, addressing inquiries, providing assistance with transactions, and resolving issues promptly and efficiently.
- Utilise your excellent communication skills to ensure clear and effective communication with customers, delivering a superior service experience.
- Adhere to banking regulations and protocols while maintaining accuracy and compliance in all customer interactions.
- Collaborate with team members and other departments to optimize customer experiences and resolve complex issues.
- Demonstrate proficiency in Verbal and Non-Verbal Ability (VNA) assessments,



as successful candidates are likely to be final selects.

Qualifications:

- Minimum qualification: Graduation.
- Excellent communication skills in English, both verbal and written.
- Previous experience in customer support, particularly in banking, is advantageous but not required.
- Ability to handle a rapid-paced work environment and work well under pressure.
- Flexibility to work in rotational shifts as required.

Salary:

- Fresher Package: Up to 38,000 take-home salary.
- Experienced: Up to 43,000 take-home salary.

Designation

Banking Customer Support

Key Skills

Banking Customer SupportBanking SupportCall HandlingCustomer ServiceCustomer Service RepresentativeCustomer SupportInbound Support

Industry

IT-ITeS

Functional Area

IT Services and IT Consulting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Banking Customer Support (Bangalore Rural)
🏢 Bangalore Job hub
📍 Bangalore Rural