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As a Back End Associate at HIRD, you will be responsible for managing inventory, processing shipments, and ensuring products are accurately stocked and organized in the backroom. You will also assist with replenishing merchandise on the sales floor and provide support to the sales team as needed. The ideal candidate will have previous experience in a retail environment, strong attention to detail, and the ability to work efficiently in a fast-paced setting.

This role requires excellent communication skills and the ability to prioritize tasks effectively. If you are a reliable and hardworking individual with a passion for customer service, we want to hear from you.

- Serve as the primary point of contact for both B2C and B2B communication regarding backend operations

- Manage back office executive tasks such as data entry, record keeping, and documentation
- Utilize strong counselling skills to effectively communicate with clients and address any inquiries or concerns




- Handle medical insurance related matters such as claims processing and policy management
- Maintain accurate and up-to-date records of all interactions with clients and stakeholders
- Collaborate with other team members to ensure seamless workflow and productive service delivery
- Stay informed about industry trends and updates related to medical insurance policies and regulations
- Provide exceptional customer service to clients by addressing their needs and concerns in a timely and professional manner
- Contribute to the overall success of the team by actively participating in meetings, training sessions, and other team-building activities.

Designation

Back End Associate

Key Skills

B2C & B2B CommunicationBack Office ExecutiveCounselling SkillsMedical insurance

Industry

BPO

Functional Area

Insurance

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Back End Associate (Vadodara)
🏢 HIRD
📍 Vadodara