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As the Automotive Service Advisor at BMW - Deutsche Motoren, you will be responsible for providing exceptional customer service by advising customers on their vehicle maintenance needs. Your duties will include conducting thorough vehicle inspections, recommending necessary repairs and services, and providing accurate estimates for the cost and timeline of work. You will also be responsible for coordinating with the service department to ensure timely completion of repairs and updating customers on the status of their vehicles.

The ideal candidate will have a strong knowledge of automotive maintenance and repair procedures, excellent communication and customer service skills, and the ability to multitask in a quick-paced environment. Join our team and help our customers maintain their BMW vehicles in top condition.

- Serve as the main point of contact for all service customers

- Schedule appointments and communicate with customers regarding their service needs




- Provide accurate estimates for services and obtain customer approval
- Communicate with technicians to ensure timely completion of work
- Maintain customer satisfaction by addressing any concerns or questions
- Recommend additional services based on vehicle condition and manufacturer recommendations
- Keep accurate records of all customer interactions and service history
- Ensure all service department processes and procedures are followed
- Assist with coordinating loaner vehicles for customers as needed
- Stay updated on BMW products and services to provide accurate information to customers.

Designation

Automotive Service Advisor

Key Skills

engineering mechanicsMechanicalMechanical EngineeringMechanical Fitter

Industry

Automotive

Functional Area

Automobile Vehicle Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Automotive Service Advisor (Bengaluru)
🏢 BMW
📍 Bengaluru