About True Balance (Formerly Balancehero India) Balancehero India Pvt. Ltd. (BHI), the wholly-owned subsidiary of Balancehero Co. Ltd., Korea which runs and operates the mobile app "True Balance" - a one-stop destination for financial services.

Founded by Charlie Lee in Korea in 2014, Balancehero started its operations in India in the year 2016. It started off as a balance check application and the company has expanded its business model to financial services. The company aims to build a financial platform for the next billion which set the context for loans, utility services, pay later services, and commerce services.

The Company's wholly-owned subsidiary True Credits Private Limited, is a licensed NBFC that aims to bridge the financial gap in India by making Finance available for all. True Credits lends through the True Balance mobile application.

About True Balance Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company - True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now India's one of the top financial services platforms providing solutions to all the financial needs of its users - from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly.

To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people.

About True Credits Established in 2019, True Credits is the RBI licensed NBFC that provides creative financial services to empower the next billion unbanked users.



They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards unbanked users who have created a huge demand for instant credit services in India.

We are looking for an experienced Manager Asterisk Developer to lead the development, enhancement, and support of our in-house calling/dialer platform used by our Business teams. The role will have end-to-end ownership of the Asterisk-based telephony platform, dialer application, SIP connectivity, call flows, integrations, and technical team management. The candidate should have strong hands-on experience in Asterisk, AGI, SIP/telephony and web-based application development.

Roles & Responsibilities - Lead development and enhancement of the in-house dialer platform.

- Manage and optimize Asterisk, SIP, RTP, AGI, IVR, and call flows.
- Manage SIP integrations and high-volume calling requirements.
- Troubleshoot Asterisk, SIP, RTP, dialer, and telecom connectivity issues.
- Develop and optimize WebRTC-based dialer features.
- Ensure platform stability, scalability, performance, and availability.
- Lead technical design, code reviews, testing, deployments, and production support.
- Coordinate with IT, Telecom, Business teams, and vendors.
- Implement monitoring, logging, alerting, and technical documentation.
- Lead and mentor the Asterisk/Dialer development team.

Required Experience - 7+ years of overall software/telephony development experience, with strong hands-on Asterisk experience. - Experience managing or leading a technical development team. - Experience in fintech, BFSI, collections, customer support, contact center, or high-volume calling environments will be preferred. - Experience working with large-scale SIP/telephony environments will be an added advantage.

Education Bachelor's degree in Computer Science / Information Technology / Electronics, Telecommunications, or a related technical field. Relevant certifications or equivalent hands-on experience in Asterisk, VoIP, SIP, or telephony will be an added advantage.

📌 Asterisk Developer (Gurugram)
🏢 True Credits
📍 Gurugram