Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end- to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries.

Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top- notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences.

To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

About This Opportunity

Job Title: Associate - Retail Operations

Location: Bangalore

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As an Associate in the Merchandise Business Support team, your responsibilities include processing audit tasks for merchandise business operations teams, paying great attention to details thereby fixing errors or gaps in the system or process which ultimately contributes to business. Collaborate with cross-teams/peers or technical teams to ensure quality is achieved. This role ensures the accuracy, consistency, and compliance of product data across merchandising systems.

It plays a critical role in maintaining operational excellence and supporting seamless retail execution.



This role plays a critical part in validating merchandising item setup and maintaining data integrity across multiple distribution channels, including Wholesale, Direct Store Delivery (DSD), and Central Distribution Centers (CDC).Core Responsibilities:

- Data Auditing & Monitoring: Validate and monitor item data synchronization between internal merchandising systems and external systems to ensure consistency and accuracy.
- Quality Assurance Analysis: Perform systematic QA checks on item setup data across Wholesale, DSD, and CDC channels.
- Attribute Validation: Review and validate critical item attributes
- Discrepancy Investigation: Identify, document, and track data discrepancies and out-of-sync items through detailed reports and audits.
- Root Cause Analysis: Conduct deep-dive analysis to determine the source of data inconsistencies and recommend technical or process-based corrective actions.
- Strategic Collaboration: Partner with merchandising, supply chain, IT, and external partners to resolve complex synchronization issues.
- System Optimization: Participate in system enhancements, testing, and process improvements related to merchandising data and item lifecycle management.
- Reporting & Communication: Provide clear communication and status updates regarding data trends, issues, and resolutions.
- Expert problem solving and analytical skills, with exceptional attention to detail
- Experience in merchandising operations

Education & Experience:

- Masters / Bachelor’s degree in relevant field, Information Systems, Supply Chain;
- Experience: 0–2 years of experience in data quality, QA analysis, or merchandising systems.
- Analytical Skills: Strong ability to identify patterns, discrepancies, and root causes within complex datasets.
- Software Proficiency: Proficiency in reporting and data analysis tools, such as Excel, SQL, or BI tools.
- Domain Knowledge: Strong understanding of merchandising item data and multi-channel distribution models.
- Detail Orientation: Excellent attention to detail and ability to manage multiple priorities in a fast-paced workplace.
- Proficiency in reporting and data analysis tools (e.g., Excel, SQL, BI tools, or similar).
- Experience in data quality, QA analysis,



merchandising systems, or item setup support with Strong understanding of merchandising item data and multi-channel distribution models (Wholesale, DSD, CDC).
- Strong communication skills and ability to collaborate cross-functionally
- Ability to support a flexible work schedule which sometimes requires availability to other time zones

Key Competencies

- Data Integrity Focus: A relentless commitment to data accuracy and system synchronization.
- Problem Solving: Advanced root cause analysis skills to prevent recurring data issues.
- Cross-Functional Influence: Ability to collaborate effectively with diverse teams to drive data resolutions.
- Process Mindset: Constant focus on improving data workflows and validation best practices.

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.

Privileges & Perquisites:

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in- laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches.

Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.

📌 Associate I - MBS (Bengaluru)
🏢 Eleven
📍 Bengaluru