- Job Title: Associate - HR Ops
- Department: Human Resource
- Experience: 2 to 4 years
- Location: Mumbai, Thane
- Qualification: Any Graduate
- Contact Number: (phone hidden)
- Email ID: [email protected]

The position will be responsible for employee onboarding, HR documentation, attendance and leave coordination, employee queries, HR MIS, employee relations, engagement activities, and exit formalities, Internal Hiring, Salary Negotiation while ensuring timely resolution of employee requests in line with defined TATs and company policies.
1. Recruitment Management

- Coordinate with client business/HR stakeholders for new vacancies and obtain complete JDs and requirement details.

Coordinate with the Recruitment Team for sourcing and availability of suitable profiles.

Conduct first-round interviews for assigned requirements

Coordinate with Recruitment team /concerned stakeholders for critical requirements such as HR and MIS positions.

Coordinate interview schedules between candidates, Recruitment Team and Business/RMs.

Monitor interview status, feedback, selections, and candidate dropouts• Conduct salary negotiations with selected candidates and business wherever required.

Support internal salary negotiations and recruitment-team requirements, wherever applicable.

Coordinate with selected candidates for IDFC First Bank transfers, collect basic details and complete salary discussions.

Monitor recruitment pipeline and highlight ageing/critical requirements to stakeholders.

1. Onboarding Management

- Ensure business and HR approvals are completed before initiating offer release. Monitor Selection, Offer,



Budget Approval and Headcount Approval status.• Coordinate with relevant stakeholders for timely offer release Obtain DOJ confirmation from Reporting Managers and follow up on pending confirmations. Monitor offers, candidate acceptance and pre-joining status.

Resolve documentation, RMS portal and onboarding-related queries raised by candidates/associates• Track New Joinees, Employee Codes and DOJ status• Track ID card dispatch and coordinate with relevant teams for pending cases• Escalate onboarding delays related to approvals, DOJ, documentation, or employee codes

1. Payroll Management

- Lead monthly payroll input collation covering Recent Joinees, Separations, Salary Revisions, Night Shift Allowance and Incentives for NON-BOC associates• Consolidate BOC and NON-BOC inputs and share the final file with HGS.

• Review payroll inputs for completeness and accuracy before submission.

• Handle and resolve queries raised by HGS on payroll inputs.

• Validate the first payroll cut against submitted inputs.

• Identify missing/missed inputs and coordinate with relevant teams for corrections. -

Validate the second payroll cut and ensure all corrections are incorporated

Coordinate with BOC team for employee mapping and ensure complete mapping for billing.

Share final mapping/input file with HGS for billing.





Support IDFC First Bank HR with payroll-related queries and clarifications.

Handle pre-payroll and post-payroll queries from Business, Associates and HGS. - Monitor probation cases and ensure timely action/communication.

1. Attendance & Employee Relations

- Coordinate with business/RMs for pending attendance marking and approvals• Coordinate with RMs and IDFC HR for warning letters and PIP cases.

- Ensure warning/PIP letters are issued after required approvals.

- Manage Employee Relations cases and coordinate with relevant stakeholders for

- Maintain confidentiality and appropriate documentation for ER cases.

1. Off-boarding

- Review associate exit forms and ensure completeness before forwarding for further processing.

• Coordinate with HGS for Full & Final (F&F;) settlement status• Handle off-boarding queries from associates and business stakeholders 6. Compliance & Documentation

- Ensure adherence to company HR policies and applicable statutory requirements.
- Maintain confidentiality of employee information and HR records.
- Ensure employee documentation is complete and audit-ready.
- Support internal and client audits, inspections, and compliance reviews.
- Ensure all HR transactions are properly documented and processed within defined timelines.

7. MIIS & Reporting• Consolidate data received from team and obtain required personal details from HGS. -

Share finalized Vendor Data with the concerned stakeholder.

- Maintain Offer Master, ID Card Status and DST Trackers.• Maintain other trackers/reports required by HGS or IDFC HR. Induction/ ER Tracker, Master• Validate MIS for accuracy and completeness before submission

📌 Associate - HR Ops (Thane)
🏢 Hinduja Global Solutions (HGS)
📍 Thane