Job Location: Chennai, OMR (Work from Office only)
No. of positions: 2
Company website: -
Roles and Responsibilities
- Ensure Support via Phone, Email, and Chat.
- Meet the SLA requirements and the internal procedural workflow.
- Perform virtual environment analysis and information gathering on client infrastructure for deploying consumer solutions.
- Initiate, manage and document reports.
- Build and maintain a consolidated relationship with K7 customers.
- Timely and accurate reporting on status for assigned tasks.
- Excellent English verbal and written communication skills; verbal communication in Hindi / other regional languages is a plus.
Technical Requirements
- Minimum 1-2 years of professional experience in Voice support in the following areas: Windows Desktop 7/8 or 10 - Advanced Administration.
Other Requirements
- Degree in Computer Science, Engineering or equivalent.
- Result-oriented and good diagnostic skills.
- Efficient time management and team player.
- Quick learner, energetic, energetic and customer-oriented.
- Basic technical & system knowledge; preferred languages are Hindi, Kannada, Telugu, Malayalam & Tamil.
📌 Associate Engineer Consumer (India)
🏢 K7 Computing
📍 India
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