Trade Support Manager

## About the Role

- Lead and motivate a team of 5-8 staff per shift, providing support, guidance, and mentoring, including performance appraisals and monthly 1-to-1 meetings.
- Supervise and maintain control over daily Business As Usual (BAU) operations and ongoing projects.
- Play a leading role in projects focused on process and system improvements, cost reduction, and efficiency savings.
- Act as an authorizer and releaser for various systems and serve as a primary escalation point for the shift and the department when required.
- Provide coverage during staff leave and assist/cover other managers and Associate Directors as needed.

## Key Responsibilities

- Manage trade bookings and processing.
- Handle trade confirmations and contract notes.
- Perform static and reference data maintenance.
- Execute FX processing.
- Review and document procedures and process maps.
- Actively manage day-to-day issues and queries from internal and external parties, escalating as necessary.
- Coordinate with regional trade support groups, traders, and customers to resolve queries and issues.
- Actively participate in Change Management and User Acceptance Testing (UAT).
- Address reconciliation issues.
- Train new and junior staff on new tasks, work development, or process changes.
- Implement changes in work scope to meet business, organizational, and regulatory needs.




- Effectively manage multiple tasks and ensure timely delivery of work.

## Requirements

- Minimum of 5 years of management experience within the securities industry.
- Robust communication and interpersonal skills to interact effectively with various levels of management.
- Detailed and working knowledge of trade processing/contracting processes, reference/static data maintenance, and related procedures.
- Direct experience in Global Markets or Middle Office experience will be given special consideration.
- Experience and knowledge of Global equity markets, practices, procedures, and trends, especially from a “Sell side” perspective, are highly valued.
- Ability to multi-task across various business and department initiatives.
- Willingness and ability to challenge existing processes and procedures and propose appropriate and necessary changes.
- Adept with IT, capable of specifying business requirements for enhancements or replacements of existing or new applications.
- Familiarity with Microsoft Office and experience using operational systems/applications common in the securities industry, including ALERT, OASYS, and FXALL.
- Ability to obtain Series 99 examination licensing.
- Flexibility to work in Asia / EU / US shifts depending on business requirements.

## What We Offer

- Competitive compensation and a collaborative work environment.

📌 Associate Director/Manager, Middle Office, Setclear-(Multinational Institutional Brokerage and Investment Services) (Pune)
🏢 CLSA
📍 Pune