Role Overview:

We are looking for an experienced Assistant Transition Manager to lead and execute end-to-end service and project transitions, ensuring smooth knowledge transfer, minimal disruption, and successful handover into steady-state operations. The role requires strong planning, stakeholder management and governance skills to manage complex transitions from US to India.

Key Responsibilities:

- Plan, lead and execute end-to-end transitions for mid to large sized deals, ensuring smooth delivery and minimal service disruption.

- Define and agree on transition success criteria, outputs, and deliverables with onsite and internal stakeholders.

- Prepare and manage detailed transition plans and stream-specific activities (e.g., Knowledge Transfer plan, IT applications provisioning for current joiners, processes, reporting, current issues/RAID log).

- Lead and monitor Knowledge Transfer (KT) with SMEs, ensuring coverage of all relevant technical and process areas.

- Measure KT and other transition streams success, identifying and addressing gaps or risks proactively.

- Provide regular status updates and progress reports to all relevant stakeholders, including executives and onsite teams.

- Collaborate with internal delivery, operations, and onsite teams to drive execution.

- Ensure the appropriate documentation of processes transitioned in place, including providing a quality review of documentation (Process Maps and SOPs)

- Ensure successful delivery of transition outputs,



including Transition Kick Off, Knowledge Transfer, Ramp Up & Go Lives, tollgates and the overall transition completion

- Identify and monitor transition risks and issues, propose and implement corrective actions

- Provide general transition management expertise and advice

- Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations.

- Capture and share lessons learned, contributing to the organizations transition to best practices and methodologies.

Key Skills:

- Excellent communication (verbal & written) and presentation skills.

- Strong stakeholder management (internal & external) and client-facing skills.

- Proficiency in risk management, decision-making, and judgment under pressure.

- Leadership and people management abilities to drive cross-functional collaboration.

- Strong quality compliance, governance, and reporting discipline.

- Ability to handle conflict resolution and escalation management effectively.

Requirements:

- 712 years of experience, with at least 5+ years in non-IT transition management.

- Proven success in leading mid-sized to large scale transitions from US and/or different countries to India.

- Hands-on experience in knowledge transfer planning, service migration and client onboarding.

- Should have strong critical-thinking capabilities to solve problems and think about wide-ranging issues and facilitate decisions

📌 Assistant Manager- Transitions (Hyderabad)
🏢 HCA Healthcare
📍 Hyderabad