1.

Laboratory

Operations

- Manage daily laboratory operations and workflow across all assigned sections.

- Ensure timely processing, analysis, validation, and reporting of diagnostic samples.

- Monitor turnaround time (TAT) and take corrective action when targets are not achieved.

- Ensure proper sample collection, identification, transportation, processing, storage, and disposal.

- Coordinate with clinicians, phlebotomy, reception, and other departments to resolve operational issues.

2.

Quality

Management

- Implement and maintain laboratory quality management systems.

- Ensure adherence to SOPs, quality control procedures, and applicable regulatory requirements.

- Monitor internal quality control (IQC) and external quality assurance/proficiency-testing activities.

- Investigate non-conformities, complaints, errors, and quality incidents and implement CAPA.

- Support laboratory accreditation and inspection requirements, including documentation and audit readiness.

3.

Staff

Management

- Supervise, train, and evaluate laboratory technicians, phlebotomists, and support staff.

- Prepare duty rosters and ensure adequate staffing for all shifts.

- Conduct training and competency assessments.

- Promote discipline, teamwork, professional conduct, and continuous improvement.

- Identify staffing and training requirements and communicate them to management.

4. Equipment & Inventory

- Ensure proper operation, maintenance, calibration, and servicing of laboratory equipment.





- Coordinate preventive maintenance and breakdown resolution.

- Monitor inventory of reagents, consumables, PPE, and other laboratory supplies.

- Maintain appropriate stock levels and minimize wastage and expiry.

- Coordinate with vendors and procurement teams when required.

5. Safety & Compliance

- Ensure compliance with laboratory biosafety, infection-control, biomedical-waste-management, and occupational-safety procedures.

- Ensure appropriate use of PPE and secure handling of biological specimens and hazardous materials.

- Maintain records required for audits, inspections, and regulatory compliance.

- Conduct or support incident reporting and corrective actions.

6. Documentation & Reporting

- Maintain accurate laboratory records, logs, SOPs, QC records, equipment records, and staff competency documentation.

- Prepare regular operational and performance reports for management.

- Monitor key laboratory indicators such as TAT, sample rejection, QC performance, repeat testing, complaints, and equipment downtime.

7. Customer & Clinical Coordination

- Address patient/customer complaints and laboratory-related queries professionally.

- Coordinate with doctors and clinical teams regarding critical results, test requirements, and reporting issues.

- Ensure confidentiality and appropriate handling of patient information.

Interested candidates send their resume to [email protected] or Whatsapp to (phone hidden)

📌 Assistant Manager - Lab Operations (Guwahati)
🏢 Thyrocare
📍 Guwahati