Job Title: Assistant Manager – Delivery Management

Department: Delivery Management / Operations

Location: Vasai

Reporting To: Head – Operations

Role Purpose The Assistant Manager – Delivery Management will be responsible for end-to-end delivery planning, coordination, and execution across multiple business verticals, including:

- Evoflex (EMS & Allied Services – Electronics Manufacturing & Fintech Products)

- Glomore (Battery Pack Manufacturing, Repair & Refurbishment Services)

The role ensures seamless alignment between planning, production, supply chain, logistics, and customer commitments, driving On-Time-In-Full (OTIF) delivery performance.

Key Responsibilities

1. End-to-End Delivery Ownership

- Manage complete order lifecycle: Order confirmation → Planning → Production → Dispatch → Closure

- Ensure adherence to committed delivery timelines (OTD/OTIF)

- Track daily, weekly, and monthly delivery schedules

2. Cross-Functional Coordination

- Act as a central interface across:
- Production (EMS & Battery Pack lines)

- Supply Chain & Procurement

- Quality Assurance

- Warehouse & Logistics

- Sales / Customer Teams

- Drive alignment and ensure timely resolution of interdependencies

3. Planning & Scheduling

- Coordinate with planning teams for:
- EMS production planning (Evoflex)

- Fintech product deliveries

- Battery pack manufacturing & dispatch planning (Glomore)

- Monitor capacity vs demand, identify constraints, and flag risks proactively

4. SAP / ERP-Based Execution (MANDATORY)

- Utilize SAP/ERP systems for:
- Order tracking (Sales Orders / Work Orders)

- Production planning & status monitoring

- Inventory availability and material tracking

- Dispatch planning and delivery documentation

- Ensure data accuracy and real-time system updates

5. Delivery Performance & Reporting





- Track and report key KPIs:
- On-Time Delivery (OTD %)

- Order Fulfillment Cycle Time

- Delay & Root Cause Analysis

- Prepare dashboards using Excel / Power BI for management review

6. Risk Management & Escalation

- Identify bottlenecks in materials, production, or logistics

- Drive mitigation and recovery plans

- Escalate critical issues with structured analysis and solutions

7. Customer & Internal Communication

- Provide transparent and timely delivery commitments and updates

- Manage internal and external escalations professionally

- Ensure alignment between customer expectations and operational capabilities

8. Process Improvement & Digitization

- Support implementation and improvement of:
- SAP / ERP / MES systems

- Delivery tracking dashboards

- Automation in reporting and coordination

- Continuously improve delivery processes for efficiency and scalability

Required Skills & Competencies

Core Skills

- Strong communication skills (written & verbal)

- Excellent coordination and stakeholder management

- Strong analytical and problem-solving ability

- Planning, prioritization, and execution excellence

Technical Skills (MANDATORY & PREFERRED)

- Hands-on experience in SAP / ERP systems (MANDATORY)
- Exposure to Order Management, MRP, Production Planning, and Dispatch

- Advanced proficiency in MS Excel (Pivot, MIS, trackers)

- Working knowledge of Power BI (preferred)





- Exposure to MES / Manufacturing Digital Systems (added advantage)

Functional Knowledge

- Understanding of:
- EMS manufacturing processes

- Battery pack production / assembly (preferred)

- Production Planning & Control (PPC)

- Supply chain & inventory management

- Logistics & dispatch operations

Behavioral Competencies

- Ownership-driven and proactive

- Energetic, adaptable, and solution-oriented

- Ability to lead cross-functional teams without direct authority

- Strong sense of accountability and urgency

- Open-minded with a continuous improvement mindset

Experience & Qualification

- Education: Graduate / Engineer / MBA (Operations / SCM preferred)

- Experience: 4–8 years in Delivery Management / PPC / SCM / Operations

- Industry Preference: EMS / Electronics / Manufacturing / Battery / Fintech Hardware

Key Performance Indicators (KPIs)

- On-Time Delivery (OTD %)

- Order Fulfillment Cycle Time

- Schedule Adherence

- Delay Reduction & RCA Effectiveness

- Cross-functional coordination efficiency

- Customer satisfaction / Escalation reduction

Authority & Responsibility

- Own delivery commitments across assigned orders/projects

- Coordinate and drive actions across departments

- Escalate risks and delays to management with mitigation plans

- Recommend process improvements and system enhancements

Why This Role is Critical

This role acts as the execution engine of operations, ensuring that customer commitments are delivered by effectively aligning multiple teams, systems, and business verticals.

Career Progression

- Manager – Delivery Excellence

- Head – Planning & Delivery

- Operations Leadership Roles (General Manager)

- Education: Graduate / Engineer / MBA (Operations / SCM preferred)

📌 Assistant Manager _Delivery Management (Maharashtra)
🏢 EVOLUTE CLEANTECH SOLUTIONS
📍 Maharashtra