Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Splunk Administration

Good to have skills : NA

Minimum 2 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure smooth and uninterrupted service delivery. The position demands vigilance and adaptability to swiftly address and resolve challenges that may arise within complex software environments, contributing to the overall stability and efficiency of business operations.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot system issues effectively.
- Document findings and resolutions clearly to support knowledge sharing and continuous improvement.
- Assist junior team members by providing guidance and sharing best practices.
- Continuously monitor system performance and recommend enhancements to improve reliability and efficiency.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Splunk Administration.
- Experience in managing and configuring Splunk environments to support enterprise-level applications.
- Ability to analyze log data and generate meaningful reports to assist in problem resolution.
- Strong understanding of system monitoring and alerting mechanisms within Splunk.
- Familiarity with troubleshooting techniques for distributed systems and application logs.




- Capability to optimize Splunk queries and dashboards for enhanced performance and usability.

Additional Information

- The candidate should have minimum 2 years of experience in Splunk Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with robust ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Gurugram)
🏢 Accenture
📍 Gurugram