OBJECTIVE OF THE POSITION To provide technical architecture including front-end, web services, middle-tier, and back-end for customer-facing Web, Android and iOS mobile platforms.

RESPONSIBILITIES

- Act as a Project Manager/ Scrum Master for Digital, Mobile apps Web projects
- Oversee research initiatives on UI/UX trends, emerging technologies, and best practices to guide digital product design and development strategies.
- Lead competitive benchmarking and analysis to identify strategic opportunities for product improvement and innovation.
- Drive innovation by facilitating ideation sessions and reviewing UI/UX and technical enhancement proposals aligned with business objectives.
- Evaluate and recommend appropriate tools, frameworks, and design systems to ensure alignment with the company’s long-term product and technology roadmap.
- Stay abreast of industry advancements in front-end technologies, design principles, and accessibility standards to inform strategic decision-making.
- Review and consolidate research findings into strategic recommendations and presentations to support product development planning and decision-making.
- Oversee usability testing and user feedback analysis to ensure continuous improvement of UI/UX and technical performance.
- Support Deployment of completed systems or Enhancements to existing systems
- Ensure robust quality assurance processes are in place by coordinating the development and execution of comprehensive test plans.
- Coordinate the development, testing and roll-out of system changes in agile delivery mode.
- Support any project/enhancement through the entire lifecycle, from idea to design, implementation to QA testing, and eventually deployment and support.
- Support project success tracking, based on predefined metrics and criteria, through post-implementation to ensure business case realization




- Coordinate among internal stakeholders to ensure alignment of objectives for the Apps for our Omni-Channel and Member Marketing initiatives.
- Work with stakeholders to recommend business solutions that satisfy business needs and continually explore and assess options for value-add.
- Coordinate with cross-functional internal teams and vendor teams to ensure flawless marketing campaign delivery including database targeting & data quality, legal, web design, and copywriters.
- Review and interpret analytics reports on user behavior, site performance, and feature adoption to drive data-informed improvements.
- Assess risks and impacts on the existing system as new functions are added and identify potential technical problems or design flaws so that preventive action can be taken.
- Work with the infrastructure team to ensure data accuracy and availability.
- Work with the data and analytics teams to better understand UX and impact of Mobile apps Web projects.
- Maintains product documentation, FAQs, and training materials used for Member Services support and onboarding new teammates.

REQUIREMENTS

- Bachelor’s degree or 5 years of experience in configuration and release management in lieu of a degree, along with certification in Project or Product Management.
- Minimum 3 years of professional experience in a digital or analytical workplace, including exposure to Google Analytics tools, design and development practices, and related tools.




- Experience with mobile commerce and/or mobile applications is required.
- Hands-on experience with Tag Management tools, Flutter, JavaScript-based frameworks, and both Agile and Waterfall methodologies.
- Proven expertise in team planning, risk assessment, and stakeholder management.
- Strong understanding of the Software Development Life Cycle (SDLC), cloud architecture, and digital marketing ecosystems.
- Familiarity with UI/UX design principles for web and mobile applications, including deployment processes.
- Experience managing configuration and release management processes.
- Experience in conducting market research, competitor analysis, and usability testing.
- Strong analytical skills with experience in UI/UX research and technical analysis.
- Highly analytical and detail-oriented, with a passion for digging into data to identify key trends, results and critical outcomes
- Comfortable working at all levels of the organization, including team leadership and executive teams, across multiple functions and disciplines
- Experience with A / B and multivariate testing tools such as Google Website Optimizer, Adobe Target, Optimizely
- Experience within advanced web analytics methodologies such as experimentation and testing, competitive analysis, survey, and market research.
- Min 2 years of experience in mobile marketing, product or project management.
- Strong knowledge of digital analytics tools.
- Previous experience working in an international environment a plus.
- Strong technical knowledge of mobile devices and applications.
- Experience of testing RESTful API’s using tools such as Postman.
- Experience of writing test automation code using any modern programming language.
- Technical understanding of Mobile OS, with the ability to build iOS/Android applications.

📌 AI and Digital Innovation Lead (Bengaluru)
🏢 Karma Group Global
📍 Bengaluru