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Join the Four Seasons team as a Full Time AER Ambassador on Erekrut, specializing in AER Ambassador in the Tourism & Hospitality industry. We are seeking talented individuals with a passion for Hotels and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.

Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.

Seat guests promptly at a table pre-set for the number in the party and according to guest preference

Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule

Ensures the host desk is ready with required equipment.





Takes responsibility of maintaining the guest profile, contact details and their preferences

Is familiar with beverage and food menu menu

Provides genuine hospitality and recognition

Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and takes ownership of guests simple requests

Adheres to the hotel’s code of conduct and grooming standards

Actively participates in briefing and meetings

Maintains a clean and orderly work area and promotes a safe working workplace

Should have the complete details of guests dinning in the restaurant like resident or walk in, celebrating any occasion, etc

Should have a proper floor plan with awareness of tables available

Should ensure to have the tables ready as per the reservation of the day

Should inform the server about the dietary restrictions if known during the time of reservation

Bid farewell the guests while they are leaving

Should help the fellow servers with misen place and restaurant setup after the operation hours or whenever necessary

Work authorization will be taken care by the employer

Designation

AER Ambassador

Key Skills

Customer ServiceGuest HandlingGuest RelationsGuest ServiceHospitalityRestaurantRestaurant ManagementResturant Management

Industry

Tourism & Hospitality

Functional Area

Hotels

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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