Admission Counsellor

Department: Admissions

Position: Admission Counsellor

Reports To: Principal / Admissions Head / Management

Location: Winmore Academy, Bangalore

- Job Purpose To manage the complete student admission process, counsel prospective parents and students, provide accurate information about the school, generate admissions, and ensure a smooth and professional experience from enquiry to enrolment.
- Key Roles and Responsibilities

1. Admission Enquiries & Counselling

- Handle admission enquiries through phone calls, walk-ins, emails, WhatsApp, and other channels.
- Understand the requirements of parents and provide appropriate information regarding the school, curriculum, facilities, fee structure, transport, and admission process.
- Conduct professional counselling sessions for prospective parents and students.
- Explain the school’s academic approach, CBSE curriculum, facilities, activities, and overall educational philosophy.

2. Campus Visits

- Coordinate and conduct campus tours for prospective parents and students.
- Ensure visitors receive a positive and informative experience.
- Coordinate with the academic and administrative teams during campus visits whenever required.

3. Admission Process Management

- Manage the admission process from enquiry through registration, assessment, documentation, and final admission.
- Follow up regularly with prospective parents regarding pending documents, assessments, and admission formalities.
- Verify admission forms and supporting documents for completeness and accuracy.
- Maintain updated records of enquiries, registrations, admissions, and conversions.

4. Lead Management & Follow-Up

- Maintain and regularly update the admission enquiry database.
- Make timely follow-up calls and messages to prospective parents.
- Track leads and conversion status.
- Prepare daily, weekly,



and monthly admission reports.
- Follow up with prospective parents until the admission is completed or the enquiry is closed.

5. Coordination

- Coordinate with the Principal, Vice Principal, teachers, accounts, transport, front office, and other departments for smooth admission processing.
- Schedule student interactions, assessments, entrance tests, and meetings with academic teams.
- Coordinate with the Accounts Department regarding fee-related admission formalities.

6. Parent Relationship Management

- Build and maintain professional relationships with prospective and existing parents.
- Address admission-related queries promptly and professionally.
- Ensure accurate communication and avoid providing information that has not been officially approved by the school.

7. Marketing & Outreach

- Support school admission campaigns, exhibitions, education fairs, open houses, and promotional activities.
- Participate in school outreach programmes and lead-generation activities.
- Coordinate with the marketing team for admission-related campaigns and events.

8. Documentation & Reporting

- Maintain accurate records of all admission-related documents and correspondence.
- Prepare regular reports on enquiries, follow-ups, registrations, admissions, and pending cases.
- Ensure confidentiality and proper handling of student and parent information.

3. Educational Qualification
- Bachelor’s degree in any discipline.




- A qualification in Education, Management, Marketing, or related fields is preferred.

4. Experience
- Minimum 2–3 years of experience in school admissions, educational counselling, customer relations, sales, or a similar role.
- Experience in a CBSE school or reputed educational institution is preferred.

5. Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong counselling and convincing skills.
- Good knowledge of school admission procedures and CBSE schooling.
- Strong follow-up and lead-conversion skills.
- Good computer skills and proficiency in MS Office/Google Workspace.
- Ability to maintain accurate records and reports.
- Skilled appearance and positive attitude.
- Ability to handle parents and enquiries patiently and courteously.
- Strong coordination, organisational, and time-management skills.
- Ability to work towards admission targets while maintaining professional standards.

6. Key Performance Indicators (KPIs)
- Number of enquiries handled and followed up.
- Enquiry-to-registration and registration-to-admission conversion.
- Timely completion of admission documentation.
- Accuracy of admission records and reports.
- Parent satisfaction and quality of counselling.
- Timely follow-up on prospective admissions.
- Contribution to achieving the school’s admission targets.

7. Professional Expectations The Admission Counsellor is expected to maintain confidentiality, demonstrate professional conduct, represent the school positively, and ensure that all information communicated to parents is accurate and in accordance with the policies and guidelines of the school.

Pay: ₹28,000.00 - ₹45,000.00 per month

Benefits

- Paid time off
- Provident Fund

Work Location: In person

📌 Admission Counsellor (Whitefield)
🏢 Winmore Academy
📍 Whitefield