01 Oct
|
Uttara consultancy
|
Hadapsar
01 Oct
Uttara consultancy
Hadapsar
We are looking for a motivated and student-focused Admission / Educational Counsellor to guide students and parents through the admission process. The candidate will be responsible for understanding students’ educational goals, recommending suitable courses/programs, handling enquiries, and converting prospective enquiries into admissions.
Key Responsibilities
- Counsel students and parents regarding courses, programs, eligibility, fees, and career opportunities.
- Handle inbound and outbound calls, WhatsApp enquiries, emails, and walk-in enquiries.
- Understand students’ interests, academic background, and career goals.
- Recommend suitable courses/programs based on the student's requirements.
- Follow up with prospective students and parents regularly.
- Explain the admission process, documentation, fees, schedules, and other relevant details.
- Maintain accurate records of leads, follow-ups, counselling sessions, and admissions.
- Convert qualified leads into successful admissions.
- Achieve individual and team admission/enrolment targets.
- Coordinate with the academic and administration teams for smooth admissions.
- Address queries and concerns from students and parents professionally.
- Maintain strong relationships with prospective and enrolled students.
- Participate in seminars, career fairs, workshops, and student outreach activities when required.
- Prepare regular reports on enquiries,
follow-ups, conversions, and admissions.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in educational counselling, admissions, inside sales, tele-counselling, or a related field.
- Excellent communication and interpersonal skills.
- Good convincing, counselling, and negotiation abilities.
- Comfortable making frequent calls and following up with leads.
- Solid customer/student relationship management skills.
- Basic knowledge of MS Office, Google Sheets, CRM, or lead-management tools.
- Target-oriented and proactive approach.
- Ability to communicate effectively in English and Hindi/Marathi.
Preferred Skills
- Experience in an educational institute, training centre, college, university, or ed-tech company.
- Previous experience handling admission or counselling targets.
- Strong follow-up and lead-conversion skills.
- Ability to understand student needs and provide appropriate guidance.
Key Performance Indicators (KPIs)
- Number of enquiries handled.
- Lead follow-up and response rate.
- Counselling-to-admission conversion rate.
- Number of successful admissions.
- Achievement of monthly admission targets.
- Student/parent satisfaction.
- Accuracy of lead and admission records.
Pay: ₹12,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Admission Counsellor (Hadapsar)
🏢 Uttara consultancy
📍 Hadapsar