We are looking for a Telephonic Admission Counsellor to handle admission-related enquiries and guide prospective parents/students through the admission process.

Key Responsibilities

- Call parents and students who have shown interest in the school and its admission programs.
- Understand their requirements, preferences, and admission needs.
- Provide basic information about the school, courses, facilities, fees, and admission process.
- Answer questions and address basic concerns professionally.
- Follow up with interested parents and students regularly.
- Schedule counselling sessions, school visits, or appointments with the concerned school team.
- Coordinate communication between parents/students and the school.
- Send reminders for scheduled calls, meetings, or visits.
- Make follow-up calls after counselling sessions or school visits.
- Collect feedback from parents and students.




- Maintain accurate records of leads, conversations, follow-ups, and admission status.
- Ensure every enquiry is followed up properly and no lead is missed.

Requirements

- Bachelor's degree in any field.
- Good communication and interpersonal skills.
- Fluency in English, Hindi, and Kannada.
- Confident and polite telephone communication.
- Basic computer knowledge and ability to maintain records.
- Good listening and counselling skills.
- Ability to understand parents' requirements and provide appropriate information.
- Prior experience in admission counselling, telecalling, tele-sales, customer service, or sales is an advantage.
- Freshers with positive communication skills are also welcome to apply.

📌 Admission Counsellor (Telephonic) (Mangalore)
🏢 Falcon Konnect
📍 Mangalore