About the role

LabChoice Australia is an Australian business, Australia-owned and operated. Supplies laboratory glassware, plasticware, instruments and related products. We are looking for a technically minded Operations Executive to manage customer enquiries, support daily operations and maintain product information across our website and eBay store.

This role requires a quick learner with robust written communication, research skills and attention to detail. You should be comfortable understanding technical products, handling multiple priorities and following tasks through to completion.

Key responsibilities

- Manage customer emails professionally, including product enquiries, quotations, order updates and after-sales queries.
- Understand customer requirements and research suitable products, checking specifications and compatibility before making recommendations.
- Manage the eBay portal, including product listings, customer messages, order queries and listing updates.
- Create and update website product listings with accurate descriptions,



specifications, images, pricing and product variations.
- Conduct product research using manufacturer catalogues, technical datasheets and supplier information.
- Compare products and identify differences in materials, dimensions, capacities, applications and operating specifications.
- Coordinate with suppliers, warehouse staff and internal teams on stock availability, dispatch, backorders and delivery updates.
- Maintain accurate records of customer correspondence, product information and outstanding tasks.
- Prioritise urgent enquiries while managing ongoing operational work.
- Identify missing or conflicting information and seek clarification rather than make assumptions.
- Prepare quotes and maintain customer details in ZOHO CRM
- Work closely with the Indian Team and Australian Team.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Administration & Operations Executive (Delhi)
🏢 LabChoice Australia
📍 Delhi