Synchronize Cabinetry Manufacturing Services for Successful Residential Construction Projects

Strong organizational skills deserve opportunities with lasting career value. Contribute to reliable installations and customer service as an Admin Assistant/Scheduling Coordinator, supporting an established cabinetry manufacturer through accurate records, coordinated schedules, and clear communication. Grow your expertise through international collaboration and Emapta Academy in a long-term global career for top 1% talent, with day shifts, weekends off, and remote flexibility.

Snapshot

- Employment Type: Full-time
- Work Setup: Work From Home, India
- Shift: Day Shift, Weekends Off

Benefits

- Competitive package
- Medical life insurance
- Work from home arrangement
- Standard government and Emapta benefits
- Well-equipped, modern, and accessible offices
- Employee engagement initiatives
- Mentorship and exposure to global leaders and teams
- Diverse, inclusive, and supportive culture
- Transparent performance management
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)

Qualifications

Education

- High school diploma

Required

- 3-5 years of administrative experience
- Familiarity with SPS, 2020, JSI, and Smartsheet
- Proficiency in Microsoft Excel, Outlook, Word, and Power BI

Preferred Experience

- Background in construction, cabinetry, manufacturing, or homebuilding
- Prior leadership or team lead experience
- Experience with scheduling systems, ERP systems, or builder portals

Skills and Abilities

- Strong scheduling, organizational, and multitasking skills
- Excellent verbal and written communication skills
- Ability to prioritize tasks and meet deadlines with minimal supervision
- Solid attention to detail and data accuracy
- Professional, customer-service-oriented demeanor
- Dependable and proactive approach with consistent follow-through
- Team-oriented mindset with the ability to work independently and coordinate across departments
- Ability to handle conflict professionally
- Commitment to process improvement
- Effective builder and subcontractor coordination skills
- Strong problem-solving skills, including the ability to identify and resolve scheduling and system discrepancies
- Proficiency in operational software systems

Work Environment

- Fast-paced environment requiring adaptability and strong time management skills

Physical Demands





- Capacity to sit, stand, and work at a computer for extended periods
- Proficiency in communicating effectively in person, by phone, and electronically

Responsibilities

Scheduling and Service Coordination

- Review service tickets, verify material availability in 2020, and document the applicable SFS number in the corresponding JSI ticket.
- Export scheduling information from SPS into Excel, organize daily and weekly service schedules, and distribute completed files to the Administrative Office for printing and operational use.
- Distribute schedules to subcontractors and communicate changes as necessary.
- Reschedule service appointments when required materials are not ready, ensuring dates and job information are updated accurately in both 2020 and SPS.
- Review Smartsheet notifications for schedule changes and update the corresponding dates in 2020 and SPS.
- Enter and submit service order information through Smartsheet.
- Create and maintain JSI service tickets for required service activities and revisits.

Builder Communication and Confirmations

- Send builder confirmations for scheduled installations, services, P&As;, and measurements.
- Monitor builder responses to identify confirmed appointments, requested pull-ins, push-outs, and other schedule changes.
- Coordinate with the Administrative Office when additional builder follow-up or telephone communication is required.
- Maintain accurate records of confirmations and schedule changes to support on-time execution.

Shipment and Order Management

- Create shipment IDs in 2020 for internal transfers, customer deliveries, and 53-foot trailer shipments.
- Maintain and update shipment information in the 2020 Shipments tab.
- Review SF orders and cancel or remove items as required by operational or customer needs.
- Upload completed delivery reports into SPS and maintain supporting documentation.

Job Status and System Maintenance





- Review incomplete jobs in SPS and update their status from "Incomplete B" to "Complete" when a service ticket has been created for the required revisit.
- Review and resolve system discrepancies to maintain accurate, consistent, and current job information across SPS, 2020, JSI, and Smartsheet.

Performance and Dashboard Management

- Review the SF Dashboard in Power BI to identify jobs, schedules, or operational information requiring attention.
- Investigate dashboard discrepancies and update SPS and 2020 accordingly.
- Review the On-Time Delivery (OTD) report and maintain the information necessary for accurate Power BI reporting.
- Monitor operational data for incomplete information, overdue activities, scheduling discrepancies, and other items requiring follow-up.

Key Interfaces

- Coordinate regularly with builders and customer representatives.
- Communicate with the SF Administrative Office.
- Collaborate with installation and service teams.
- Liaise with subcontractors.
- Coordinate with shipping and delivery teams.
- Provide relevant updates to SF Operations leadership.

About the Client

Our client brings over 25 years of expertise in countertop fabrication and cabinet manufacturing, supporting high-volume single-family and multifamily developments nationwide. Its vertically integrated operations combine skilled craftsmanship, advanced production technology, and established supplier partnerships to provide consistent material quality, competitive pricing, and dependable schedules. Trusted by builders and developers, the company simplifies complex kitchen and bath projects through a comprehensive purchasing experience while continuously refining processes to reduce waste, improve efficiency, and minimize supply chain delays across its operations.

Join the Top 1% Talent. A Better Career. A Better Life.

Join us at Emapta, and let your skilled journey flourish in the heart of India's vibrant culture!

Recognized as one of Asia's rising tech and outsourcing destinations, we offer a wealth of opportunities to showcase your talent to the world. At Emapta, we connect you with global clients, giving you international exposure without leaving the comfort of your home country. With over 1,200 international clients and a decade of proven success, we provide a strong foundation for your career growth.

Here, innovation, collaboration, and continuous learning are part of everyday life, and work-life balance is more than just a promise-it's a reality.

#EmaptaEra #EmaptaIndia

📌 Admin Assistant/Scheduling Coordinator (Coimbatore)
🏢 Emapta Global
📍 Coimbatore