Role & responsibilities :

- Manage and grow existing customer accounts across Polymers, Masterbatch, Plastics, Plastic Packaging and Specialty Chemicals.
- Develop current customers and identify new business opportunities.
- Build and maintain strong relationships with key customers and stakeholders.
- Drive sales, volume, contribution margins and customer share in line with business objectives.
- Handle pricing, negotiations, contracts, offers and commercial discussions within company guidelines.
- Coordinate with Customer Service, Technical Service, Supply Chain, Quality, Finance and other internal teams to ensure smooth customer operations.
- Monitor market trends, competitors, customer developments and new product opportunities.
- Develop customer management plans and provide market intelligence to the business.
- Manage customer queries, claims and after-sales activities effectively.




- Identify opportunities to increase customer value and improve customer satisfaction.
- Ensure compliance with company policies, including product risk management and product stewardship.
- Build effective stakeholder networks and collaborate with cross-functional teams.

Preferred candidate profile:

- Experience in Polymers, Masterbatch, Plastics, Plastic Packaging or Specialty Chemicals.
- Experience in Sales, Account Management, Marketing or Business Management.
- Strong B2B account management and business development experience.
- Good understanding of polymer/plastic products and applications.
- Experience working with multinational companies is preferred.
- Willingness to relocate within the West region, as required.

📌 Accounts manager sales (Mumbai)
🏢 Symphoni HR
📍 Mumbai