Key Responsibilities

- Manage day-to-day communication with clients through calls, emails, WhatsApp, and meetings.

- Understand client requirements and communicate them clearly to the internal team.

- Manage multiple projects simultaneously and ensure timely delivery.

- Coordinate with designers, developers, content writers, and other team members.

- Prepare project briefs, task details, timelines, and follow-ups.

- Track project progress and keep clients updated regularly.

- Handle client feedback and coordinate revisions with the relevant team.

- Follow up with clients for approvals, content, feedback, and pending requirements.

- Maintain strong and professional relationships with existing clients.

- Identify potential upselling or additional service opportunities when relevant.

- Ensure projects are delivered according to agreed timelines and quality expectations.

- Maintain proper documentation of project requirements, communication, and deliverables.

- Proactively identify project delays or communication gaps and resolve them.

- Participate in client meetings and presentations when required.

Requirements

- 2–3 years of experience in account management, client servicing, project coordination, or a similar role.

- Excellent spoken and written English.

- Excellent Hindi communication skills.





- Solid client communication and relationship-management skills.

- Good understanding of project management and task coordination.

- Ability to manage multiple projects and priorities simultaneously.

- Strong follow-up and organizational skills.

- Good problem-solving and decision-making abilities.

- Comfortable working with remote/internal teams.

- Basic understanding of digital marketing, website development, branding, UI/UX, or design projects will be an advantage.

- Proficiency with tools such as Google Workspace, Excel/Google Sheets, WhatsApp, Slack, ClickUp/Asana/Trello, or similar project-management tools is preferred.

What We’re Looking For

- Excellent communication and interpersonal skills.

- A responsible and proactive attitude.

- Someone who takes ownership of projects rather than simply forwarding messages.

- Ability to remain calm and professional while handling client concerns.

- Strong attention to detail.

- Ability to understand client expectations and convert them into clear tasks for the team.

- Good time management and follow-up discipline.

- A team-oriented mindset with a focus on client satisfaction.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: Remote

📌 Account Manager (Ahmedabad)
🏢 Selvik Technologies Private
📍 Ahmedabad