Job DescriptionJob Description: Customer Support Executive – Teleperformance NPosition: Customer Support Executive NCompany: Teleperformance NLocation: Mohali NEmployment Type: Full-Time NAbout the RolenTeleperformance is hiring agile and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills. NKey Responsibilitiesn N Handle inbound and outbound, chats, or emails. N Resolve customer queries and provide accurate information. N Maintain a high level of professionalism and customer satisfaction. N Document interactions and update records in the system. N Meet performance metrics such as quality, productivity, and turnaround time. NnEligibility Criteria Nn Excellent communication skills in English. N Basic computer knowledge is required. N Willingness to work in rotational shifts. N
📌 Customer Service Specialist (Punjab)
🏢 TP
📍 Punjab