Job DescriptionJob Title: Program Support Executive NCompany: WsCube Tech NLocation: Jaipur NWork Mode: In office NEmployment Type: Full-time NQualification: B.Tech/B.E. in Computer Science, IT, or a related field NExperience: Freshers or candidates with up to 2 years of experience NRole OverviewnWe are looking for a proactive and learner-focused Program Support Executive to coordinate with learners, mentors, and internal teams. The role involves managing class operations, resolving learner concerns, supporting LMS activities, and ensuring a smooth learning experience. NKey Responsibilitiesn N Address learner queriesand ensure timely resolution. N Creating documents and presentations, research and development. N Coordinate with mentorsregarding sessions, doubts, feedback, and learner concerns. N Manage class scheduling, rescheduling, reminders, and communication. N Handle learner communities and publish relevant updates and resources.



N Support LMS activities,including content, access, and learner issues. N Call learners for feedback, engagement, follow-ups, and issue resolution. N Track concerns and coordinate with relevant teams until closure. N Maintain program data related to courses, content, learners, and class delivery. N Identify recurring issues and recommend process improvements. N Support learner engagement, satisfaction, and retention. NnRequired Skills Nn Strong verbal andwritten communication. N Good coordination and problem-solving abilities. N Working knowledge of Excel, Google Sheets, and digital platforms. N Ability to manage multiple tasks and follow-ups. N Professional, patient, and learner-focused approach. N Strong documentation and attention to detail. N

📌 Program Support Executive (Shahpura)
🏢 wscube tech
📍 Shahpura