Job DescriptionRole Overview NWe are looking for a proactive and technically capable IT & Digital Operations Executive to support our day-to-day IT infrastructure, servers, e-commerce platforms and business systems. NThis is a broad, hands-onrole covering IT support, servers & cloud, hosting, e-commerce, business systems, integrations, data & reporting and digital operations. NThe role is ideal for someone who enjoys solving problems, learning new systems and taking ownership of tasks from identification through to resolution. NKey Responsibilitiesn N Provide day-to-day IT support for computers, printers, Microsoft 365, user accounts, software and connectivity issues. N Support Windows Servers, cloud/VPC environments, web servers and email servers, including routine administration, monitoring and troubleshooting. N Work with WHM/cPanel, web hosting, domains, DNS, SSL certificates and email configuration. N Assist with networking,LAN/Wi-Fi, VPN, firewalls, IP configuration and connectivity troubleshooting. N Support Microsoft 365, mailboxes, permissions and other cloud services. N Manage and support day-to-day e-commerce website and online platform operations. N Support ERP and other business applications, including troubleshooting and coordination with external providers. N Monitor and troubleshoot system integrations, APIs and data flow between different platforms. N Test website and systemchanges and coordinate with developers, vendors and technical support teams through to resolution. N Use Excel and data for analysis, reconciliation and management reporting. N Support website content, email marketing and other digital activities.



N Maintain technical documentation and records of systems and ongoing issues. N Research and evaluate current software, services and technologies. N Identify opportunities to automate repetitive tasks, improve processes and reduce manual work. NnWhat We Are Looking For Nn 1–3 years of experience in IT, systems support, digital operations or a related technical role. N Good knowledge of Windows, Microsoft 365 and Excel. N Basic understanding of Windows Server, cloud/VPC environments and server administration. N Familiarity with WHM/cPanel, web hosting, domains, DNS, SSL and email hosting. N Understanding of networking concepts including LAN, VPN, firewalls and IP addressing. N Understanding of websites and e-commerce platforms. N Strong troubleshooting and problem-solving skills. N Ability to learn unfamiliar systems and technologies quickly. N Ability to manage multiple tasks and follow issues through to completion. N Good written and verbalcommunication skills. N Comfortable using modern AI tools for research, troubleshooting and productivity. NnExperience with e-commerce platforms, ERP systems, APIs, XML/JSON, SQL, automation or reporting tools would be an advantage but is not essential. NThe OpportunitynYou are not expected to know every system from day one. Company-specific systems and processes will be taught as part of the role. NThis position provides broad exposure to: NIT Infrastructure → Servers & Cloud → Hosting → E-commerce → Business Systems → Integrations → Data & Reporting → Automation → Digital Operations NIt is an excellent opportunity for someone who wants to develop broad technical and business experience rather than being limited to traditional IT support.

📌 It & Digital Operations Executive (Mandvi)
🏢 Globomotive
📍 Mandvi