Job DescriptionLooking for an experienced Collections Manager to manage collection operations, external collection partners and recovery-related activities for a leading financial services organization. NKey Responsibilitiesn N Manage and monitor the performance of collection agencies/vendors. N Evaluate vendors, monitor their performance and manage commercial/invoice-related activities. N Manage repossession andlitigation activities. N Coordinate with auctioncompanies and law firms for repossession and legal matters. N Monitor litigation cases and ensure timely updates and closure. N Develop and manage processes for fraud, complaints, bankruptcy and repayment rescheduling. N Monitor and report performance of special handling cases. N Develop and document collection policies and SOPs. N Support collection process and system setup for new business initiatives.



N Test collection systemsand identify process/system issues. N Work closely with internal teams, collection agencies, legal partners and other stakeholders NnRequired Skills & Experience Nn 8+ years of experience in collections within Consumer Finance / NBFC. N Strong experience in collection agency/vendor management. N Valuable understanding of repossession, litigation and recovery processes. N Experience handling fraud, complaints, bankruptcy and rescheduling cases. N Strong analytical, problem-solving and decision-making skills. N Good knowledge of Excel, Word and PowerPoint; SQL/database knowledge is an advantage. N Strong communication and stakeholder management skills. N Bachelor's degree preferred. N

📌 Collections Manager (Haryana)
🏢 Nameless
📍 Haryana