Requirements
• 10+ years of hands-on Salesforce experience in CRM Manager, Product Owner, or Senior Administrator roles.
• Salesforce Certified Administrator certification.
• Salesforce Certified Platform Developer I certification.
• Robust expertise in Salesforce configuration across Sales Cloud and Service Cloud; Marketing Cloud is a plus.
• Hands-on experience with Apex, Lightning Web Components (LWC), triggers, asynchronous processing, SOQL/SOSL, custom metadata, and APIs.
• Experience owning Salesforce architecture, technical design, security, performance, deployment, code quality, and production support.
• Experience implementing AI or advanced analytics capabilities within CRM platforms.
• Strong understanding of CRM data architecture, governance, data quality, APIs, middleware, and data synchronization.
• Experience leading or mentoring Salesforce developers, administrators, analysts, or platform support teams.
• Experience supporting Marketing, Sales, Customer Service, and Analytics functions.
• Strong stakeholder management and communication across technical and non-technical teams.
• Bachelor’s degree in Business, Information Systems, Data Science, Computer Science, or a related discipline; equivalent experience considered.
• Advanced Salesforce, architecture, Marketing Cloud, or AI-related certifications are preferred.
• Experience in B2B, distribution, manufacturing, or multi-ERP environments is a plus.
Responsibilities
• Own Salesforce as the enterprise CRM platform across Marketing, Sales, Customer Service, Analytics, and Technology.
• Define CRM strategy, roadmap, architecture, and backlog priorities.
• Provide technical leadership across Salesforce development, architecture, integrations, security, performance, and deployment.
• Review solution designs and oversee code quality, testing, maintainability, and Salesforce best practices.
• Guide developers and technical teams through complex Salesforce, integration, performance, and governor-limit chal
📌 Salesforce Consultant (India)
🏢 ClanX
📍 India