Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Join Optum's Prior Authorization Automation Platform to design and build next-generation AI solutions including Prior Auth Determination, Status Monitoring, Clinical Evidence Intelligence, and AI Copilots. The platform roadmap includes Determination, Status Monitoring, Provider Follow-Up, Clinical Evidence, and workflow automation agents.

Primary Responsibilities

• Design and develop LLM-powered healthcare applications
• Build Retrieval-Augmented Generation (RAG) solutions using payer policies,



clinical evidence, and authorization guidelines
• Develop Agentic AI workflows and multi-agent orchestration frameworks
• Implement prompt engineering, evaluation, grounding, and safety frameworks
• Build AI copilots and decision-support assistants
• Partner with Product, Engineering, and Data Science teams to deliver production-ready AI capabilities
• Support Responsible AI, AIRB, governance, and model observability
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work perks and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies

📌 Senior AI/ML Engineer (Bengaluru)
🏢 Optum India
📍 Bengaluru